MDM - page 3

iPhone & iPad Lead BYOD Adoption In Europe, Middle East, And Africa

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BYOD is growing in Europe, the Middle East, and Africa with Apple in the lead
BYOD is growing in Europe, the Middle East, and Africa with Apple in the lead

Apple has been a major force in the BYOD movement. You can even argue that Apple ignited the BYOD flame with the release of the iPhone and iPad. While there have a number of studies looking at how companies in the U.S. are reacting to the trend, numbers haven’t readily been available from other markets.

That changed today with a new study that looks at BYOD in EMEA (Europe, Middle East, and Africa) business and institutions. The results show Apple devices as a clear preference in these markets, somewhat more limited BYOD adoption, and many of the same security concerns discussed by U.S. firms.

Tangoe Delivers Solid iOS Management But Shines With Expense Management [Mobile Management Month]

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Tangoe balances device management with cost management
Tangoe balances device management with cost management

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

Tangoe is a company with a long history of wired and mobile telecom expense management. The company offers incredible hand-on services for evaluating communications expenses and offering cost saving advice for small/mid-size businesses and large enterprises alike. Tangoe’s biggest advantage is that it offers real-time review of telecom bills tied to specific departments, users, and device – and that it uses that data to build a specialized telecom expense plan for its clients.  The company also offers a solid range of device and app management. However, Tangoe’s real-time expense management capabilities are the company’s signature features.

Symantec Makes iOS Management As Streamlined And Hands Off As Possible [Mobile Management Month]

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Symantec Mobile Management integrates with the company's other enterprise tools
Symantec Mobile Management integrates with the company's other enterprise tools

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here and read our Mobile Management manifesto here.

Symantec has long and solid track record in delivering enterprise systems. The company’s full lineup of enterprise solutions are practically a one-stop shopping list for IT departments offering everything from virus and malware tools right through every IT task (deployment, Mac/Windows workstation management, help desk operations, even inventory). As you’d expect, Symantec Mobile Management integrates quite nicely with other Symantec enterprise tools creating a streamlined single source IT infrastructure.

Even as a standalone product, however, Symantec Mobile Management is an attractive offering. It has a powerful focus security and includes secure file management features. It’s also extremely scalable and makes almost every IT/mobile management processes as hand-off and automatic as possible. Even device enrollment is simple and designed to be accomplished by end users with little or no input from IT. That makes it particularly attractive to larger enterprise organizations.

Sybase/SAP Afaria Offers iOS And PC Management Options [Mobile Management Month]

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Sybase Afaria offer comprehensive mobile and desktop management
Sybase Afaria offer comprehensive mobile and desktop management

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

Sybase, and SAP company provides a range of enterprise IT solutions. Afaria, Syabase’s mobile management platform, is a comprehensive solution that ties in with other Sybase and SAP enterprise products (most notably its desktop PC management offerings). Overall, the platform is a great resource for existing SAP and Sybase customers.

Enterprise Device Alliance (A Mac And iOS IT Resources Group) Gain Members And Expands Services

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Enterprise Device Alliance adds new members, in-person events
Enterprise Device Alliance adds new members, in-person events.

This week, the Enterprise Device Alliance announced its newest member – London-based Trams. The Enterprise Device Alliance (a.k.a. EDA) is a non-profit group that provides resources to companies and organizations looking to integrate Apple technologies into predominantly Windows-based environments.

Trams is an IT solutions vendor and consulting company that provides services to customers in the UK, Ireland, and Northern Europe.

The company is the fourth new member to join the EDA since the beginning of this year (and the second technology integrator to join this year). The company will help the EDA expand the resources available to UK and European IT departments integrating Macs, iPhones, and iPads into their organizations – starting with a luncheon for IT professionals, to be conducted on June 19 at the Soho Hotel.

PushManager Focuses Simple And Efficient iOS/Device Management [Mobile Management Month]

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PushManager focuses on simplifying device setup and management
PushManager focuses on simplifying device setup and management

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

PushManager provides a solid device management solution that also provides basic app deployment and management capabilities. PushManager puts a focus on being easy to set up and administer while also providing core security features. The company offers cloud service that is extremely easy to implement and can support a range of business types and sizes. For organizations with significant infrastructure, an on-premise package is available that can integrate with Active Directory. 

Cisco’s BYOD Survey Sheds Light On BYOD Popularity And Costs [Update]

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Cisco study shows BYOD is a reality not a possibility but there are some costs involved
Cisco study shows BYOD is a reality not a possibility but there are some costs involved

Update: We incorrectly posted that Cisco charges its users to participate in its BYOD program. While the company’s report does list an average $600 expense for employees making use of BYOD, that expense refers to the purchase of a smartphone or other device and not an additional fee to use the device in the workplace. Clarifications from Cisco’s Ross Camp are included at the end of this post.

Cisco released a new report on BYOD programs at U.S. companies. The survey provides insights into the prevalence of BYOD, how companies manage BYOD programs, and some of the costs associated with BYOD approaches. While those stats are useful and important, the biggest and most surprising revelation in the report came from Cisco itself.

In planning and implementing its BYOD program, Cisco opted to charge users a fee (on average of $600) for the privilege of using their own devices at work.

Notify Highlights Real-Time iOS Device Data And Management [Mobile Management Month]

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Notify offers self-servicing options for users and mobile data for IT managers
Notify offers self-servicing options for users and mobile use details for IT.

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here and read our Mobile Management manifesto here.

Notify has been providing a range of enterprise mobile solutions for quite some time. In addition to its NotifyMDM mobile management solution, the company produces a push messaging solution known as NotifyLink as well as NotifySync, an Exchange ActiveSync solution for BlackBerry devices. NotifyMDM supports the core mobile management needs with a focus on user self-servicing options and on providing comprehensive device use information.

MobileIron Focuses On Security, Efficiency, And Mobile Intelligence [Mobile Management Month]

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MobileIron focuses on security and efficiency in device and app management
MobileIron focuses on security and efficiency in device and app management

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

MobileIron was one of the first companies to launch support for Apple’s mobile management framework. The company has a rich experience of helping organizations of all kinds manage iOS and mobile device deployments. MobileIron’s team has experience solving mobile management issues in business, healthcare, government ,and education markets. The company focuses on developing an integrated solution using its cloud technologies and existing business/enterprise systems and infrastructure. At the same time, MobileIron focuses on making initial deployment and ongoing management as efficient as possible while still providing effective device and network security. The company also offers a range of monitoring feature that go beyond security including tracking of device and app use, network performance, and mobile expenses – all under the moniker Mobile Activity Intelligence .

JAMF Offers A Mac And iOS Management Solution In Casper Suite [Mobile Management Month]

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JAMF's Casper Suite provides integrated Mac and iOS management
JAMF's Casper Suite provides integrated Mac and iOS management

 

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

JAMF specializes in Apple management technologies. The company Casper Suite is a full featured Mac client management solution as well as an iOS device management product. Being devoted specifically to Apple technologies, JAMF is able to include features not found in other products at this time including the ability to integrate with Apple’s enterprise sales and warranty system known as GSX, the ability to distribute ebooks to iOS devices, and deployment workflows that integrate with Apple Configurator.

While Casper Suite is an excellent option for organizations that are predominantly or completely Apple-based, organizations with a mix of desktop and mobile platforms may find the product somewhat limiting. In addition to Casper Suite for Mac and iOS management, JAMF also offers Mac enterprise deployment and asset management tools. Finally, it’s worth noting that JAMF offers significant licensing discounts for education institutions implementing Casper Suite. 

VMWare Makes BYOD Mandatory For Employees

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VMWare
VMWare "all in" on BYOD - requires staff to use personal iPhones or other smartphone

Most companies grappling with the BYOD trend think in terms of allowing personal iPhones, iPad, and Android devices. Virtualization heavyweight VMWare looked at the situation quite a bit differently. Instead of allowing personal devices, VMWare’s CIO Mark Egan decided to require employees to use their personal smartphones in the office.

The move, unorthodox to say the least, seemed to Egan the best option when he found himself sandwiched between the rock of corporate-owned smartphone expenses and the hard place of users clamoring for the choices of BYOD. 

IBM Adds iOS Management To Its Existing Enterprise Tools [Mobile Management Month]

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IBM recent entered the mobile management market with device management tools
IBM recently entered the mobile management market with its first device management tools

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

IBM is one of the newest entrants to the mobile management market. The company launched its IBM Endpoint Manager for Mobile Devices in March. At the moment, IBM’s feature set is focused on device management with limited app management capabilities. It will appeal most to companies that are already using other IBM solutions. Although Endpoint Manager for Mobile Devices can be used as a stand alone mobile device management tool, it will be most effective when integrated with IBM’s various Tivoli enterprise solutions including endpoint management and help desk packages because it will be able to key off existing organizational systems making for easier setup and a streamlined overall management experience across the board.

Good Offers Secure iOS Data Management Platform With Developer Partners [Mobile Management Month]

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Good offers a complete platform for information security
Good offers a complete platform for information security

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

Although Good does provide device and app management, its primary focus is securing business data. To that end, the company effectively segregates all business information and documents on a device from a user’s personal content. To accomplish this Good’s iOS app delivers the same features as Apple’s Mail, Calendar, and Contacts apps – a move that ensures business messages event data are always secure. Good also includes a secure web browser and secure on-device document and data storage. The secure data store is sandboxed and can restrict users from copying data to unapproved apps as well as prevent such apps from accessing business documents or files.Good also provides a government agency solution that has been certified to meet various government and military standards for secure access including two-factor authentication.

Good leverages these technologies through a new solution called Good Dynamics that allows other companies, including mobile management vendor Boxtone who we profiled earlier in this series, to take advantage of Good’s secure data store. See our Good Dynamics coverage for more details.

MaaS360 Manages Devices, Apps, Docs – Even Macs And PCs [Mobile Management Month]

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MaaS360 offers comprehensive management including Mac/PC management
MaaS360 offers comprehensive management including Mac/PC management

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

Fiberlink’s Maas360 offers a range of management capabilities with an emphasis on app and information management. A document management app can be deployed to devices to provide secure on-device storage for business data with optional sandboxing to prevent corporate files from being opened by unapproved apps. App management includes an enterprise app store with granular policy options for determining app access as well as app blacklist capabilities. In addition to traditional mobile devices like smartphones and tablets, MaaS360 can also apply some management policies for MacBooks and Windows notebooks. This combination of available features making one of the more robust mobile management systems on the market. The company also has a strategic partnership with Verizon Wireless.

Excitor Offers iPhone And iPad Management Plus Secure Messaging and Calendar [Mobile Management Month]

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Excitor's DME lineup includes device, app, and information management solutions
Excitor's DME lineup includes device, app, and information management solutions

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

Excitor produces the DME line of mobile management tools. The lineup currently offers a device management component that includes basic app management functionality and a secure messaging component. The secure messaging component offers companies a fully secured on-device message, contacts, and calendar data store that is separate from Apple’s Mail, Contacts, and Calendar apps – this helps ensure business data is not readable on a lost or stolen device even if that device is unlocked. Excitor has announced two additional DME components that, according to the company’s website, are not yet available. The first, is focused on creating an on-device secure data store while the second is a secure mobile browser.

Mobile Security – Simple Username and Password Isn’t Good Enough

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More mobility requires more security options that just a username and password
More mobility requires more security options that just a username and password

There’s plenty of news out there about the way mobile technology, BYOD programs, and other facets of the consumerization of IT trend are reshaping the workplace and the IT department. The traditional daily routine of typing a username and password into PC in the morning, using that computer all day long, and shutting it down before heading home is gone for many of us.

Today, we use a mix of devices in the office, during meetings, on the road, and often from home. That mix of devices, a range of different apps, cloud services, and remote access empowers us in ways that were unimaginable a few years ago. In this new workplace, however, do we need something more than the old username and password to make resources available and keep them business data secure?

iOS App Development Could Kill The CIO Job

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Bypassing IT for app development could be a slippery slope
Bypassing IT for app development could be a slippery slope

One of the surprising, and some might say disturbing, realities of today’s consumerized IT departments is that IT staff are being left out of the loop on technology projects. Nowhere is that more evident than when it comes to developing mobile app strategies, particularly customer-facing app strategies.

Instead many business and marketing managers are recruiting or contracting app developers directly, often bypassing CIOs and IT managers in the process. While this new trend is primarily focused on app development, it could easily be the start of a slippery slope that leads to more and more outsourcing of technology projects and management.

IT Needs To Chill Out Before Wiping iPhones and iPads

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Is IT too quick to jump to the remote wipe option?
Is IT too quick to jump to the remote wipe option?

BYOD programs have a tendency to worry IT departments. After decades of being charged with keeping computers, supporting devices, and data safe and in working order, losing control of hardware is a massive culture shift. Even absent a BYOD program, the growing number of mobile devices that are used outside of the office and take corporate data outside the security of an enterprise network can be disorienting for long term IT professionals.

That leads to a tendency to clamp down with every ounce of security muscle available – mobile device management (MDM) can’t entirely secure an iPhone or iPad, but they can do a pretty good job of locking it down, monitoring it in the office or on the road, and make it easy to wipe everything off of it at a moment’s notice.

Centrify Offers Free iOS And Android Management [Mobile Management Month]

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Centrify offers DirectControl for Mobile and DirectControl for Mac
Centrify offers DirectControl for Mobile and DirectControl for Mac

 

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here and read our Mobile Management manifesto here.

Centrify’s DirectControl for Mobile offers free device management capabilities. Unlike many other management solutions, device management can be performed using mobile-specific Active Directory group policy extensions rather than any additional interface (though a cloud service interface is also available). Being a free solution, DirectControl for Mobile focuses on a handful of device security functionality. Centrify plans to extend the offering over the course of this year with a full featured premium edition. Although completely functional (see our review), Centrify still lists DirectControl as being a beta release. For organizations with minimal needs or limited budgets, DirectControl is a good option. Centrify also produces a Mac client management tool called DirectControl for Mac that uses Active Directory extensions for securing and managing Mac workstations.

BoxTone Offers iOS Management And Enterprise Integration [Mobile Management Month]

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Boxton offers device, app, and expense management plus enterprise partnerships
Boxton offers device, app, and expense management plus enterprise partnerships

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

Boxtone offers a range of mobile management capabilities for iOS, Android, and BlackBerry. The company has strategic partnerships with multiple carriers as a device and expense management solution. Boxtone also has partnerships with companies like Good and Accellion for secure on-device data storage as well as a range of other enterprise technology vendors. These relationships can help integrate services that Boxtone doesn’t provide one its own. The company also offers a support and operation management capabilities that go beyond traditional mobile management.

Announcing Mobile Management Month [Manifesto]

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We're kicking off Mobile Management Month
We're kicking off Mobile Management Month!

The iPhone and iPad are revolutionizing business as we know it, causing companies to throw out old playbooks that mandated strict control over every piece of technology in the workplace. That revolution is liberating workers everywhere to choose their own devices, pick the best apps, and enjoy using technology in the office for the first time since… well ever.

All this month, we’re going to spend time highlighting the businesses helping to power that revolution: companies that take iPhones and iPads into the office and let them drive and control all the enterprise systems in place in your workplace.

Microsoft Wants To Manage Your iPhone like It’s 2008

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Microsoft plans to expand Intune to manage iOS devices
Microsoft plans to expand Intune to manage iOS devices

Microsoft has decided to jump into the mobile management marketplace. The company has announced plans to retool its Intune cloud-based desktop management service to manage iPhones, iPads, and some Android devices. The news follows RIM’s similar decision to include iOS and Android management in the new BlackBerry Mobile Fusion console that it designed for its PlayBook tablet.

Microsoft’s Brad Anderson, corporate vice president of the company’s management and security division division showed off the new version of Intune at Microsoft Management Summit (MMS) in Las Vegas. Anderson’s presentation, however, wasn’t able to illustrate Intune’s upcoming iOS management capabilities because the iPhone used in his demo failed to perform properly with the Intune release being used – an event that The Register reported as seeming “as though the spirit of Steve Jobs was in the room.”

Apple Configurator Update Significantly Improves App Management

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Apple releases its first update to its Apple Configurator iOS management app
Apple releases its first update to its Apple Configurator iOS management app

Apple has released the first update for its free iOS Apple Configurator tool. Configurator, which we’ve covered in-depth since its release last month, allows organizations to mass configure and deploy iPads. The software works best as a stand-alone management solution for iOS devices that are shared among multiple users but it can also be part of a wider mobile management strategy.

The update includes a handful of bug fixes as well as a couple or major changes to the ways that Configurator works with app and ebook purchases.

Cloud Squatting – Great And Free For Users But A Big Headache For Business

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Multiple free accounts can mean unlimited cloud storage but with serious tradeoffs
Multiple free accounts can mean unlimited cloud storage but with serious tradeoffs

Almost every cloud storage service on the Internet operates using a freemium model. Anyone who signs up gets a certain amount of storage for free. When someone uses up all their free storage, they can add more for a fee. Cloud providers usually layer on a few extra features for paid customers like the ability to stream audio files or the ability to restore deleted files or older versions of documents. Just like most companies now, they to outsource the support process making it easy for clients to resolve issues easily. Netzen is a company that provides IT support to businesses in the UK, consider checking them out if you need help with your IT.

With so many free options, however, it can be tempting to use multiple services simultaneously. Add files to a free Dropbox account up till the free 2GB, then create an account with Box for the next 5GB (Box’s free limit), then create a SugarSync account and on and on.

This approach, known as cloud squatting, effectively nets users unlimited free storage so long as they’re willing to play an ongoing game of musical chairs with their data. iOS and other mobile apps that can access and edit files across different services make it surprisingly easy for users to become cloud squatters – and it’s surprisingly difficult for a business or IT department to prevent or deal with cloud squatting employees.

20 Ways Your Company Can Track You Using Your iPhone Or iPad [Feature]

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BYOD programs often mean IT can track your iPhone/iPad and restrict access to features and apps
BYOD programs often mean IT can track your iPhone/iPad and restrict access to features and apps

BYOD programs are popping in workplaces of virtually every shape and size. One of the big advantages of these programs is that you can decide what kind of mobile device (iPhone, iPad, or other device) and what apps make the most sense for your job and how you work. Some companies even offer reimbursement of some of the expenses associated with using your personal tech in the office – an example being your iPhone or iPad’s data plan (or a portion of it).

That sense of freedom is very empowering, but it often comes with the tradeoff of your company’s IT department enrolling your device in a mobile management system. This means that certain features of your device are likely to be restricted for security purposes. It also means that your company will be able to monitor and track how you use your iPhone or iPad and can wipe data remotely at any point.