MDM - page 2

Managing iPhones And iPads? Don’t Forget Mobile App Management

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Mobile management is no longer about just device management. App management is now a crucial part of the equation as well.
Mobile management is no longer about just device management. App management is now a crucial part of the equation as well.

When Apple released iOS 4 two years ago, with a framework for device management built into the OS, the focus of IT departments and security specialists was to activate, configure, and lock down iPhones and iPad as well as other mobile devices. Mobile device management (MDM) was the big iOS-in-business buzz word for quite some time. Over the past several months, however, the discussion around mobile management has shifted significantly as a new concept has become the IT mantra for mobile devices.

That new concept is Mobile app management (MAM) and it has come to be seen as a critical part of supporting and securing mobile devices (including iPhones and iPads) in business. MAM has a different focus from mobile device management (MDM).

BoxTone Launches A Price War For iPhone & iPad Management Tools

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BoxTone turns up the competition for iOS/mobile management with $0.99 offer.
BoxTone turns up the competition for iOS/mobile management with $0.99 offer.

Mobile management vendor BoxTone announced an aggressive pricing and sales campaign for its mobile management platform today. From now through the end of September, companies will be able to license BoxTone’s mobile device management (MDM) suite for a monthly fee of just $0.99 per device.

The move comes just a week after BoxTone announced the latest generation of its mobile management tools that includes the now-discounted MDM module as well as modules focused on mobile app management (MAM), mobile device support solutions for help desk agents and IT support teams, and a mobile operations module for monitoring and managing mobile IT staff.

Fifty Percent Of IT Managers Plan To Begin Transitions From BlackBerry Technologies Within A Year

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BlackBerry's biggest threat: the iPhone 4?
Study: Majority of IT managers are planning migrations away from BlackBerry enterprise systems.

RIM’s trouble seem to be mounting exponentially these days. There’s been a lot of discussion in the tech media about companies significantly invested in BlackBerry devices and services drawing up contingency plans in case of a prolonged outage or service disruption should RIM go belly up or get bought out by another company. The situation for RIM is going to get even worse over the next few months as many companies put some pieces of those plans into action.

According to a survey conducted this week by finance-oriented research firm ThinkEquity, 50% of IT managers have decided to replace RIM’s BlackBerry Enterprise Server (BES) systems within the coming year. 70% plan to do so within the next two years.

83% Of People Would Try To Access Corporate Data On a Lost iPhone

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Symantec
Symantec "lost smartphone" simulation shows most people would try to access corporate data and apps on a lost device.

The bring your own device (BYOD) movement and the broader trend of increased mobile solutions are driving a very ambivalent dialog in most business, schools, and government agencies. On one hand, iPhones, iPads, and other mobile technologies are increasing user productivity and satisfaction (often while improving customer engagement). On the other hand, many devices contain sensitive data and are far from being truly secure.

A handful of studies released over the past few days highlight the often-schizophrenic nature of the discussions taking place in many workplaces – including on experiment that showed 83% of individuals finding a lost corporate smartphone would attempt to access corporate data on it.

Most IT Directors (73%) Say BYOD Will Lead To Uncontrolled Costs Not Savings

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increase IT expenses
Instead of saving money, most IT directors expect BYOD will significantly increase IT expenses

Despite the fact that BYOD is often perceived as a way to reduce technology expenses, nearly three-quarters (73%) of IT managers expect that BYOD will have the opposite effect. The big fear is that BYOD will cause IT spending to spiral out of control.

That’s the news from enterprise technology vendor Damovo UK. The company recently surveyed100 IT directors from organizations with more than 1,000 users about their feelings on BYOD and how it is being implemented in their organization.

One major reason for potentially uncontrolled expenses boils down companies losing bargaining power with carriers as employees begin purchasing their own iPhones or Android handsets. While the cost of the device isn’t likely to be passed on to an employer, monthly costs for voice and data service may be a different story. With unlimited data plans slowly going the way of the dodo, many workers may not want to shoulder data bills associated with their jobs, which may lead to a shared expense model.

Mobile Industry Could Lose $40 Billion As Companies Embrace iOS, Android, And BYOD

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Mobile companies without strong customer appeal could lose big time as more and more businesses adopt BYOD
Mobile companies without strong customer appeal could lose big time as more and more businesses adopt BYOD.

Most discussions around BYOD and costs focus on one of two areas. The first is the cost reduction that a company might see if employees provide their own iPhones (or other devices) and pay for their own mobile plans. The second is the cost for mobile management solutions to secure and manage those personally-owned devices along with the apps and data stored on them.

Those are major concerns, but research company ARCchart recently identified a completely different cost of the BYOD trend – the revenues that device manufacturers and carriers are likely to lose as BYOD becomes a standard practice across the business world. According to ARCchart, the worldwide mobile industry could take a hit as big as $40 billion over the next four years as a result of BYOD.

BlackBerry versus iOS Management – It’s A Cultural Difference

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iphone-4-blackberry
Going from BlackBerry to iOS management is a culture shift, but that can be a good thing.

Despite its continuing downward spiral, many IT professionals continue to acknowledge that RIM’s BlackBerry platform — or more accurately its BlackBerry Enterprise Server (BES) — remains the most secure mobile platform on the market. That’s a fact RIM hypes every chance it gets. Usually RIM points out that BES supports over 500 security and management policies. That’s roughly ten times the number of discrete management options that Apple has built into iOS.

While that number sounds impressive, the real difference between BlackBerry management and iOS management isn’t really about the number of policies. In many ways, it isn’t even about what IT can or can’t manage. The real difference is a cultural divide in the way mobile devices and mobile management is perceived.

Five BYOD Concepts Every Business Should Know About

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BYOD offers useful lessons for any business, even ones that don't offer BYOD programs
BYOD offers useful lessons for any business, even ones that don't offer BYOD programs.

BYOD may be one of the big technology trends out there for businesses, but not every business wants or needs a BYOD program. BYOD is, of course, not a magic bullet for addressing every company’s mobile needs. It also isn’t guaranteed to deliver cost savings compared to providing employees with corporate owned and managed devices.

Companies not pursuing BYOD can still gain value from investing in some of the technology concepts and solutions that becoming a standard part of BYOD programs. After all, BYOD is one of the biggest trends of consumerized IT, but it is only one trend out of many.

Here are five key BYOD lessons that any business or organization can apply even without implementing a BYOD program.

At $19.99 Mountain Lion Server Promises To Be A Great Bargain

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Apple's pricing for Mountain Lion Server is a great bargain for small businesses
Apple's pricing for Mountain Lion Server is a great bargain for small businesses.

OS X Server has always been something of a bargain compared to the various flavors of Windows Server. Unlike Microsoft, Apple never focused on a client access licensing model in which organizations must pay for the server software itself plus additional licenses for users or devices that connect to it. Apple also doesn’t break OS X Server down into multiple variations each with its own features, licensing needs, and upgrade limitations.

When you buy OS X Server, Apple gives you everything from file sharing to Internet and collaborative services like wikis and internal messaging through Mac and iOS device management. If you start as a small business with a single basic server and eventually grow to the point where you need to support and manage dozens or hundreds of Macs, PCs, and mobile devices, there are no limits imposed on licensing or data migration.

Beyond The Big Announcement: What IT Pros Want To Hear At WWDC 2012 [Feature]

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What are IT professionals and business users looking for at this year's WWDC?
What are IT professionals and business users looking for at this year's WWDC?

WWDC is only a few days away and the event is shaping up to be filled dramatic announcements. Expectations include an Apple HDTV, a new Mac lineup that includes an updated Mac Pro, the unveiling of the next iPhone, iOS 6 with Siri support for the iPad, updates to Siri’s functionality, and load of additional details about Mountain Lion.

Whether all those expectations are met or not, WWDC and its keynote will pack lots of information for developers and IT professionals as well as various Apple product announcements and previews. The big announcements may be the best part of WWDC for most Mac users and Apple fans, but the event is, at its heart, a giant powwow for developers. It also offers IT professionals and CIOs their best glimpse at Apple future plans and the new technologies that they will need to support and/or manage.

So what are IT leaders and business professionals going to be looking for at WWDC? Here’s our IT wish list for this year’s WWDC.

Mobilisafe Detects And Protects Against iPhone/iPad Security Risks

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Mobilisafe brings network security and threat assessment to mobile devices and BYOD programs
Mobilisafe brings network security threat assessment to mobile devices and BYOD programs

We first looked at Mobilisafe a couple of months ago when the company’s signature mobile management suite was still in private beta. The company, which was started by former T-Mobile Android engineers, seeks to offer broad mobile device and data security without requiring the types on-device agents or profiles used by most mobile device and application management suites.

Mobilisafe executives describe their product as a mobile risk management solution rather than as a device or application management tool. The distinction being that Mobilisafe helps IT departments identify specific threats that can then be mitigated rather than simply locking specific apps and restricting access to on-device features like blocking an iPhone user’s ability to snap photos and upload them to iCloud.

Does Siri Belong In Business? [Feature]

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Siri
Does Siri belong in the workplace? If so, is it worth potential security and privacy issues?

The news that IBM bans Siri for every employee that has an iPhone 4S and participates the company’s BYOD program unleashed a lot of discussion about whether the company was being paranoid or prudent. One of the bigger questions to come out of all that discussion was a reframing of the issue itself – does Siri have a place in the business world to begin with?

Setting aside the security and privacy issues that led IBM to ban Siri, are there compelling use cases for Siri in the workplace? If there are, do they outweigh the privacy and security concerns? Could Apple do more to make Siri business-friendly?

SOTI MobiControl Offers A Unique Mix PC and iOS Management Features [Mobile Management Month]

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SOTI MobiControl offers PC and mobile management options
SOTI MobiControl offers PC and mobile management options

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

SOTI provides an interesting mix of mobile device and PC management solutions. On the desktop, it offers Windows PC management as well as remote access and screen sharing tools useful to many help desks. From a mobile perspective, it provides a range features including device and app management. Its on-device software and SDK support a range of useful features for iOS devices including two-way chat with users and remote access options. MobiControl SDK also includes a file sync solution for managing content and internal enterprise app data on iPhones and iPads.

Apple Serves Up Mac Business/Enterprise Resources Ahead of Mountain Lion

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test
Apple release Lion/enterprise docs on its training site 

Apple has added several whitepapers to its training site. All them address enterprise technologies in Lion. While many of the whitepapers have been available from Apple in the past, two of them appear to be new additions. The first of these details the use of Configuration Profiles to manage Macs running Lion as well as iOS device while the second covers 802.1X networking.

The first new whitepaper, which isn’t dated, is definitely the more interesting of the two.  It discusses Mac management as an extension of mobile device management (MDM). As we reported last week, Apple appears to be positioning Macs running Mountain Lion to be managed in the same manner as iOS devices rather than using its long-standing Managed Preferences architecture that has been built into OS X and OS X Server since their initial releases over a decade ago.

New Mobile Management Decisions Help Companies Reconsider IT Strategies

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Choosing a mobile management vendor can open doors to rethinking IT strategies and goals
Choosing a mobile management vendor can open doors to rethinking IT strategies and goals

We’ve profiled a range of companies and products during our Mobile Management Month event. One of the things that seems to stand out to some readers is the number of companies that offer mobile management as part of a larger set of enterprise and IT solutions. Integrated solutions are nothing new to IT. The cultural shift of mobile devices and BYOD programs, however, have many organizations wondering whether to go with an integrated  or branch out into new territory and use a range of deployment, management, and monitoring tools for desktop systems as well as mobile devices like the iPhone and iPad.

FileWave Offers Mac, PC, and iOS Application Management [Mobile Management Month]

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FileWave offers desktop and iOS system and application management
FileWave offers desktop and iOS device application management

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

FileWave is a new entrant into the mobile management space but a longtime player in many business and enterprise environments. FileWave offer multi-platform file and application deployment and licensing management for all desktop systems across an organization. The company has a very impressive track record for both IT-managed and self-service provisioning and deployment that has made it a solid enterprise solution for companies with Macs, Windows PCs, and Linux desktops. More recently, the company has begun offering iOS device management functionality. For Apple-oriented businesses, the combination of desktop and mobile device application management makes FileWave a choice well worth considering.

Why Was An Apple Board Member Using A BlackBerry?

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Millard Drexler - J. Crew CEO, Apple board member, BlackBerry user
Millard Drexler - J. Crew CEO, Apple board member, BlackBerry user

RIM has made a lot of headlines lately. Most of them have involved an ongoing exodus of executives leaving the company for greener pastures and/or reports of massive layoffs as the company tried to restructure itself under the leadership of new CEO Thorsten Heins.

There’s one bright spot of publicity for RIM this week, however. J. Crew CEO and Apple board member Millard Drexler uses a BlackBerry Bold 9900 – a fact noted after a CNBC piece about operations at J. Crew.

Is this good news for RIM? Yes and no. It shows that not every major company has abandoned the BlackBerry and not every executive has demanded an iPhone (at least not yet). Of course, if Drexler wasn’t a member of Apple’s board of directors, it’s likely that no one would really care what type of smartphone he used.

9 Reasons To Manage iPhones & iPads From The Cloud

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Cloud management can be a great option
Cloud management can be a great option

Over the course of May, we’ve highlighted a number of different mobile management companies in our Mobile Management Month series. Profiling these companies made me realize how much the mobile management market has expanded to include cloud or SaaS options in addition to on-premise servers installed inside a company’s network.

That’s hardly surprising really – after all cloud models are being applied to almost every type of business computing need.

There are several significant and  attractive advantages to using a cloud service as your approach to mobile management, particularly for small businesses.

Absolute Manage Offers Integrated Mobile & Desktop Management And Deployment [Mobile Management Month]

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Absolute Manage can be a single source option for mobile, desktop, and IT management
Absolute Manage can be a single source option for mobile, desktop, and IT management

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

Absolute Manage MDM provides all the major mobile management capabilities. In addition device and app management, Absolute Manage MDM offers a secure on-device file store option called AbsoluteSafe that can be used to deliver files directly to user devices. AbsoluteSafe includes the ability to automate access to files by policies or schedule in addition to on-demand file deployment, removal, or access rights adjustments. The suite integrates with the company’s Absolute desktop client management (Mac and Windows) and deployment suite, together they can provide complete IT and lifecycle management features mobile devices, Macs, PCs, and software.

Who’s Really Winning The Device Wars: Android Or iOS? [Sponsored Post]

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solarwinds

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

This post is brought to you by SolarWinds, an IT software management company with more than 93,000 customers worldwide – from Fortune 500 enterprises to small businesses. Click here to download a free 30-Day Trial of Mobile Admin from SolarWinds. Author: Denny LeCompte Coauthor: Stephanie Mitchell.

Which smartphone or tablet are you bringing to work?

With the constant stream of news emerging in the Apple versus Android battle, we think it’s time to look at which devices the IT pros are choosing, and how recent trends are affecting what devices are brought into work.

How Mountain Lion Will Make Managing Macs Just Like Managing An iPhone Or iPad [Feature]

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Mountain Lion could revolutionize Mac management
Mountain Lion could revolutionize Mac management

One interesting moment during last year’s WWDC keynote was when Steve Jobs said that Apple was moving beyond the digital hub strategy it had embraced for years. He talked about how our computers are no longer the hub of our digital life and said that Apple was demoting the Macs and PCs and making them just another device like an iPhone or iPad.

That message set the stage for iCloud and for cord-free iOS devices that don’t need a Mac or PC for activation, backup, or sync.

There was also a much subtler message, however, that no one really picked up on at that time. In making the Mac just another device, Apple was likely laying the groundwork to change how companies and schools manage Macs – essentially treating them as just another device and bringing the mobile device management (MDM) paradigm introduced in iOS 4 to OS X and Mac management.

Tarmac Is iOS Management Tailored For Small Business [Mobile Management Month]

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Tarmac focuses on core needs and low overhead
Tarmac focuses on core needs and low overhead

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

Tarmac is a fairly focused device management option from Mac and iOS developer equinux (makers of the Mac utility VPN Tracker). Tarmac focuses on delivering the core iOS management needs with low overhead. equinux’s narrow focus on just iOS allows the company to provide a wide range of enterprise systems integration options. Tarmac specifically targets the small business market with separate small/medium business and larger enterprise versions.

BYOD Is A Great Fit For Small Business

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BYOD can help small business attract, retain talented employees
BYOD can help small business attract, retain talented employees

Often discussion around BYOD and mobile management focus on larger companies like IBM and VMWare (both of which have made big bets on BYOD). For larger enterprises, BYOD is a big change for IT professionals and users alike. Testing and transitioning to a BYOD model is filled with culture shock, challenges, and deeply held concerns about data and device security.

For small and mid-size businesses, however, the experience can be very different. That’s to be expected since smaller IT departments are often more tightly integrated with staff taking on multiple roles and less delineation of duties and job functions. Often this leads small business IT to be more agile and more engaged with the rest of the organization.

According to Nasstar, small businesses are employing BYOD in large numbers and with positive results.

Was IBM Right? Is Siri A Threat To Businesses? [Feature]

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IBM bans Siri use on the iPhones of its employees
IBM bans Siri use on the iPhones of its employees

Apple has gotten a fair amount of flack over Siri – most of it relating to Siri not recognizing words or phrases, misinterpreting requests, or providing incomplete or inaccurate answers. Apple is even facing a class action lawsuit over Siri not working as promised by iPhone 4S ads.

For IBM, however, the concern isn’t that Siri won’t work as advertised. Big blue is worried that Siri will work exactly as advertised and that confidential and sensitive information will leak outside IBM’s network as a result. For those reasons, the company disables Siri on the iPhones of its employees.

Zenprise Focuses On Mobile Inventory As Well As Management [Mobile Management Month]

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Zenprise delivers solid management and inventory capabilities
Zenprise delivers solid management and inventory capabilities

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

Zenprise focuses on the complete lifecycle management of mobile devices in enterprise environments. The company provides the core set of device and app management needs and offers integration with enterprise systems. Zenprise puts a particular emphasis mobile device inventory for both company-owned and BYOD devices.