All items tagged with "MacBook"

Apple tops customer satisfaction survey for 11th straight year

Who makes the best computers around? We think you know the answer to that. Photo: ASCI

Who makes the best computers around? We think you know the answer to that. Photo: ACSI

Apple has cemented its place atop the American Customer Satisfaction Index, a sort of Michelin guide for customer service, for the eleventh straight year.

In a new report released by ACSI, Apple continued its lead over big name rivals such as Dell, Acer, Hewlett-Packard and the catch-all “All Others” when it comes to satisfaction with computing devices — including desktops, laptops and tablets. Scores are based on everything from pre-sale customer expectations, to perceived value and quality, customer complaint incidents and overall consumer loyalty.

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Crystal Baller: iPhone 6 gets a sidekick, and 6 other juicy Apple rumors

Thinner MacBooks reportedly launching in Q4 or 2015

The Rumor: The next MacBook Air may have hit a speed bump. The Verdict: The future looks cloudy. Intel’s Broadwell U 2+3 dual-core chips are likely planned for use in the next MacBook Air and 13-inch Retina MacBook Pro, but V-R Zone reports there have been production delays, meaning units might not ship until February 2015. If you’ve been dying for those Retina MacBook Air rumors to finally come true, you probably will have a few extra months of waiting to do.

Digitimes gives a 15-month window for the new thinner MacBook. But hopefully it’ll be with us by the end of 2014.

Apple is planning to launch an even slimmer MacBook, possibly as soon as the end of 2014, or else the vaguer long-term date of 2015, according to a new report from Digitimes.

The rumor cites Taiwan-based supply chain makers, and claims that production of components has already begun in small volumes. The report also states that the 13.3-inch MacBook Pro is expected to be retired by the end of 2014.

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Why Windows 9 could give OS X Yosemite a run for its money

For decades Mac and the PC have been at each other’s throats, competing for that No. 1 spot in the computing world. Vitriolic ad campaigns and entire product launches aimed at decimating Windows or OS X have firmly established a war that somehow hasn’t ended even in the post-PC era.

With Apple’s release of OS X Yosemite sitting just around the corner, the time for Microsoft to answer with Windows 9 is nearly here. In today’s video, we go into everything we know about OS X Yosemite and what we think we know about Windows 9 so far. We break down all the new features, design elements and more to help you start forming your opinion about which OS is best.

Subscribe to Cult of Mac TV on YouTube to catch all our latest videos.

How to turn your Mac’s trackpad into the ultimate timesaver

Mac are incredibly complex machines, but thanks to Jony Ive and the rest of the creators, they’re also incredibly simple to use. Mose Mac users know to use keyboard shortcuts to make daily tasks even quicker, but not many know how to turn your Mac’s trackpad into one of the best time-saving tools you’ll ever use.

In today’s video, we’ll take a look at a little known feature called Hot Corners. We’ll teach you how to set them up and how to use them. How to Put your display to sleep, clear your desktop and do even more useful actions, now with just a few quick flicks.

Subscribe to Cult of Mac TV on YouTube to catch all our latest videos.

Banish bad posture forever with the unique Roost MacBook stand

Up, up up! The Roost elevates your MacBook experience. Photos Charlie Sorrel/Cult of Mac

Up, up up! The Roost elevates your MacBook experience. Photos Charlie Sorrel/Cult of Mac

I was supposed to get a Roost to review last year after the successful Kickstarter went into production. I didn’t, but we fixed that at the beginning of this summer, and think God we did – this stand will change the way you use your MacBook.

The Roost is a crazy collapsible scaffold that unfolds from nothing to become a sturdy stand the holds the MacBook at eye-level. Assuming you combine it with regular breaks, and set your keyboard at the right height, you will never have to experience neck, arm or back pain ever again.

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Crystal Baller: Glowing Apple logos, 4K iMacs and 6 other juicy Apple rumors

Intel chip delays could push 12-inch Retina MacBook back to 2015

old-MacBook-Pro-13

People waiting for the rumored 12-inch Retina MacBook may just have to keep right on waiting, according to a new report from Taiwan’s Economic Daily News, which blames the wait on Intel’s delayed 14-nanometer Broadwell chips, which are reportedly used in the computers.

Because of these production delays, the report claims that the 12-inch MacBook may not ship until Q3 2014 or even early 2015, when the chips will be in greater supply.

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5 ways iCloud Drive will upgrade your life

While iCloud has been a trusty storage companion for photos and documents, Apple’s recently announced iCloud Drive upgrades what we already know and love about the service. In today’s video, we take a look at five ways iCloud Drive will upgrade your life when Apple rolls out the enhanced service alongside iOS 8 and OS X Yosemite.

Subscribe to Cult of Mac TV on YouTube to catch all our latest videos.

My OS X Yosemite nightmare (and how you can avoid a similar fate)

Don't let this happen to you. Screengrab and photos: Joshua Smith/Cult of Mac

Don’t let this happen to you. Screengrab and photos: Joshua Smith/Cult of Mac

An overwhelming sense of eagerness overtook me after Apple showed off OS X Yosemite at WWDC. The redesigned interface and accompanying features, like a spruced-up Spotlight and the ability to take phone calls on your Mac, made downloading the beta version too intriguing to pass up.

Little did I know that moments after finalizing the installation, I would encounter a massive problem that would send me on an emotional ride.

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