The iPad has earned first place in the J.D. Power and Associates customer satisfaction survey for the second year in a row, just a month after Apple’s iPhone secured the award for the ninth time. The popular slate scored 836 out of a possible 1,000 points having been rated on performance, ease of operation, styling and design, features, and cost.
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J.D. Power & Associates has released its latest semi-annual smartphone customer satisfaction survey, and Apple once again sits at the very top of the list.
Apple has won the industry survey 9 times in a row now, and J.D. Power notes that Apple continues to do “particularly well in physical design and ease of operation.”