Never let it be said that Apple doesn’t go above and beyond the call of duty in troubleshooting problems for its users in the name of achieving customer satisfaction.
After James Pinkstone, director of design service Vellum, posted a terrifying story on his company blog claiming that iTunes Match stole his files, Apple sprang into action — sending two engineers to his house to troubleshoot the problem.
If you’ve been having problems with Apple Music and iCloud Music Library incorrectly matching songs in your library, you’re far from the only one. It turns out the reason is that Apple Music doesn’t use the same method for matching songs you own as iTunes Match does. This results in significantly more errors and frustrated users.
Though iTunes Match used acoustic fingerprinting to identify songs you own and match them for all of your devices, Apple Music uses the metadata of those songs. That means if you change something as simple as the title and artist, it could match to an entirely different song despite the unchanged audio.
iTunes 12.2.1 is out now, and it contains a fix for any iTunes Match users who saw iTunes change some songs from Matched (which gives you access to high-resolution audio files that you own) to Apple Music (which will disappear if you let your subscription lapse).
No, you won’t lose all your DRM-free iTunes music. At least, not without deleting your actual files and not having a backup. Apple isn’t adding DRM to your iTunes files, either.
The reality here is that Apple will not automatically remove any iTunes music files you own on your computer and replace it with a digital rights managed (DRM) file.
However, the convergence of iTunes Match, Apple Music, and the new iCloud Music Library can be confusing, and there is a small potential to re-download files you’ve deleted from your Mac as DRM-protected Apple Music files.
Luckily, the folks at iMore have a pretty fantastic, clear explanation of what’s going down here, and a pretty neat way to check and see which of your music files have been matched, uploaded, or purchased. Even John Gruber linked to it, so you know it’s good.
With one day to go until Apple Music officially launches with iOS 8.4, Eddy Cue has revealed that Music’s iTunes Match integration will soon let users upload 100,000 of their own songs to iCloud for streaming at any time.