Apple is reportedly working on a brand new new online diagnostics tool that could solve problems with your iOS device through your mobile Safari browser — saving you a trip to your local Apple store.
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Having watched Mark Malkoff’s hilarious video earlier this week, we now know it’s possible to have a pizza delivered to your local Apple store, take your pet goat to check out the latest Mac minis, and get your iPhone repaired while you’re dressed as Darth Vadar. But will a real Apple store help you troubleshoot your knockoff MacBook Air?
This is one in China did!
Bringing home your new Mac only to notice a perpetually stuck pixel in the display can be teeth-gratingly irritating, especially when it proves impossible to convince a blank-faced Genius that that lodged speck is so distracting that it absolutely demands an LCD replacement.
Here’s some information that will help you know if Apple will be willing to replace your device due to stuck pixels. An internal source at Apple has leaked the complete internal policy on the acceptable number of anomalies in a display required for Apple to issue a replacement.
The Apple Store app just got some new functionality that that will make it easier and more painless to meet with your local Genius Bar tech barista for the speedy identification of your iMac’s ills.
UPDATE: Well, turns out we were wrong about this one; it’s been around for awhile. Crow, anyone?
That rumor we mentioned yesterday — the one where we thought Apple would announce a new social network based around Apple Genii? Turns out Apple quietly added something very close to what we predicted yesterday during the virtual Apple Store’s refresh for the new MacBook Air and iLife ’11.