All items tagged with "Genius Bar"

Apple Workers File Lawsuit For Losing Wages During Bag Searches

Some Mac users felt Apple's 'Genius' ads made them look stupid.

Former Apple Store employees from New York and Los Angeles filed a complaint in San Francisco federal court that claims Apple workers are being shorted around $1,500 a year in unpaid wages while they wait off the clock to have their bags searched.

The class-action suit claims that Apple’s “personal package and bag search” policy can cause staff members to stand around for 5 to 15 minutes every time they clock out to leave on a lunch break or at the end of a shift:

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Scalpers Are Stealing All Of China’s Genius Bar Appointments!

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It’s hard to make a buck, especially in China. It’s also hard to get an appointment at the Genius Bar. It’s hard, then, to know where our sympathies should lie in this story: Chinese scalpers are apparently booking up all of the Genius Bar appointments in China and then selling them online at huge premiums. Oh wait, no, it’s not. Those scalpers are scumbags.

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Check Out The Insane Frankenstein Machine Apple Stores Are Now Using To Fix iPhone Screens [Image]

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Instead of just selling you a new phone, Apple is now doing in-store screen repairs on broken iPhones… and this is the monster machine doing the repairs.

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The Apple Store Will Now Repair Your Broken iPhone 5 Screen For $149


Next time you drop your iPhone 5 and shatter the screen, you won’t have to pay a third-party to fix the display for you, or pay Apple the price of a new device to fix the screen for you. Instead, your friendly neighborhood Genius Bar will do it for $149.

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Fifth Avenue Apple Store Roof Springs A Leak, Again [Video]


Apple is having some trouble with its signature store on 5th Avenue in NYC. The company rebuilt the glass cube above the store so it will have less seams, but ever since the renovation was finished Apple has had not one, but two leaks.

A rain storm hit New York City yesterday, and just like two weeks ago, the roof of the 5th Ave store began to bulge with large deposits of water that then leaked and flooded the lower level. To make matters worse, the roof of the Apple Store in SoHo sprung a leak too.

One Apple Store customer got the entire scene on video this time. You can watch the 5th Ave Geniuses scramble to solve the flooding after the jump:

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Apple Beats Out Its Own Tech Support Score From Last Year [Report]

So patient, so knowledgeable. Swoon!

So patient, so knowledgeable. Swoon!

Consumer Reports, the popular magazine and website for figuring out what consumers think about all sorts of products and services, just published its annual reader survey on computer tech support.

Apple not only claimed the top spot in the list this year, beating out all other computer manufacturers, it got an even better score than it did in last year’s survey.

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Samsung’s Apple Store Clones Begin Popping Up In Best Buy Stores Across The U.S.


Samsung warned us that its Apple Store clones were on the way, and this week they’ve begun popping up in Best Buy stores across the United States. Dubbed “Samsung Experience Shops,” the locations give customers the chance to get their hands on Samsung smartphones, tablets, laptops, and other devices so that they can try them out before making a purchase.

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This Is What Afghanistan’s Unofficial Apple Store Looks Like [Image]


The Genius Bar is a little sparse, and the flooring never would have been approved by Steve Jobs, but if you find yourself in Kabul with a deep thirst for the latest Apple gadgetry, the unofficial Apple Store of Afghanistan is the place to go.

While Apple has been busy dominating the retail world with its highly profitably shops, poor Afghanistan has been left without an official Apple Store to call its own, so someone decided to open one up.

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BMW Wants To Copy Apple And Put A Genius Bar In Every Dealership


Apple’s retail operations were mocked by everyone on the planet when the first Apple Store was opened. But now that the Apple Store is the most profitable retail store in the world, everyone wants to copy what Apple’s doing.

Thanks to some inspiration from the Apple Store, BMW has decided that starting in 2014 they will require all dealers to hire young tech-savvy employees to handle questions from customers about the vehicles on the showroom floor. They’ll even be equipped with iPads and be called Geniuses.

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Want A Genius Bar Reservation? Apple Now Asks You To Try Rebooting Your iPhone First

Want A Genius Bar Reservation? Apple Now Asks You To Try Rebooting Your iPhone First

Have you tried turning it off and on again?

Try to make a reservation for the Genius Bar at your local Apple Store for a problem with your iPhone, and you’ll now have to complete an important step before you’ll be allowed to see a Genius: you’ll need to turn your iPhone off then on again and see if the problem goes away.

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