It turns out that things made out of thin pieces of aluminum will bend under enough force. Who’d have thought it? But fortunately for those who are experiencing the well-documented “Bendgate” issue with a new iPhone 6 and 6 Plus, Apple is not ignoring the problem: The company will replace devices under warranty so long as they pass a visual inspection.
All items tagged with "Genius Bar"
Apple’s iPhone 5s screen repair service is now available at Genius Bars in the U.K. and throughout Europe, just one week after it kicked off in the U.S. The process costs £119/€150, and it is carried out within one hour.
Apple fanboys with a sense of humor and few hundred bucks to spare can own a piece of the thermonuclear history between Apple and Samsung, by throwing down on an eBay auction by the guy who had the worst name for an Apple Store specialist ever.
Do you remember this story, about how China’s network of scalpers were booking up all of Apple’s Genius Bar appointments en masse and then re-selling them on the black market to the highest bidder?
Well, Apple’s figured out a way to partially thwart it: they’re now asking you to sign in with your Apple ID if you want a Genius Bar appointment.
If you bought an iMac between late 2011 and mid 2012 and your graphics have been acting up, you’re not alone… and Apple just might fix your iMac for free.
Remember that lady who lost her frickin’ mind in the Apple Store over being told she needed to get an appointment? Jimmy Kimmel asked The Backstreet Boys — looking these days like what they call “rough trade” — to immortalize her immortal Vine loop, which you can see below.
Former Apple Store employees from New York and Los Angeles filed a complaint in San Francisco federal court that claims Apple workers are being shorted around $1,500 a year in unpaid wages while they wait off the clock to have their bags searched.
The class-action suit claims that Apple’s “personal package and bag search” policy can cause staff members to stand around for 5 to 15 minutes every time they clock out to leave on a lunch break or at the end of a shift:
It’s hard to make a buck, especially in China. It’s also hard to get an appointment at the Genius Bar. It’s hard, then, to know where our sympathies should lie in this story: Chinese scalpers are apparently booking up all of the Genius Bar appointments in China and then selling them online at huge premiums. Oh wait, no, it’s not. Those scalpers are scumbags.
Instead of just selling you a new phone, Apple is now doing in-store screen repairs on broken iPhones… and this is the monster machine doing the repairs.
Next time you drop your iPhone 5 and shatter the screen, you won’t have to pay a third-party to fix the display for you, or pay Apple the price of a new device to fix the screen for you. Instead, your friendly neighborhood Genius Bar will do it for $149.