iPhone 7 owners report poor sound quality during phone calls

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iphone-7-in-hand
How's the call quality on your iPhone 7?
Photo: Ste Smith/Cult of Mac

Yes, lots of people still use their smartphone to make calls, and some iPhone 7 and iPhone 7 Plus owners are having a bad experience doing just that. Many report poor sound quality on both devices during calls, and it’s not yet clear if software or hardware is to blame.