The U.S. federal government may not be where you’d expect to see mobile innovation or find good app development suggestions. While there’s still a public sector bureaucracy in government, a number of government agencies are beginning to develop new ways to connect with citizens and invest in mobile technologies for internal use.
Granted, most agencies are doing so because of requirements under the Obama administration’s 21st Century Digital Government Strategy. One of which is that every federal agency must make two high-value, customer-facing services available via mobile devices over the next year. Still, the innovation is happening and the agencies that have already taken up the challenge are good models for agencies that have yet to do so.
They’re also good sources of advice for any organization that is beginning to develop an iOS or mobile app strategy.