All items tagged with "defects"

Apple Is Forced To Clarify Its Warranty Coverage For European Customers

Apple Is Forced To Clarify Its Warranty Coverage For European Customers

Apple's new information pages help you better determine whether or not you really need AppleCare in the EU.

Having been fined $1.2 million by Italian regulators late last year over its marketing for AppleCare products, Apple has been forced to clarify its warranty coverage for customers in the European Union, and compare its extended warranty products against statutory EU warranty coverage.

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My iPad 2 is Being Replaced And Other Screen Defects Reported

My iPad 2 is Being Replaced And Other Screen Defects Reported

The picture above is an edited version of a photo that I made while I removed my iPad 2 from its box to create a gallery of photos for Cult of Mac recently. The arrow, which I added to the original picture, points to an anomaly the most obvious out of a handful of them on the display of my iPad 2. I purchased the iPad 2 last Friday on launch day.

Once that gallery went live I started receiving comments from readers stating that it looked like I was encountering a back lighting issue on my iPad 2. I honestly wasn’t sure what was going on because to my eyes the anomaly had a yellowish tint to it. I thought it was just the adhesive problem that plagued some iPhone 4 users last year. That problem actually disappeared on its own as the adhesive dried and dissipated.

Unfortunately that isn’t the case for me, since according to the Genius at the Genius Bar this afternoon the problem is with the backlighting after all and it isn’t a problem that will go away.

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