All items tagged with "consumer rights"

Belgian Judge Almost Blocked Apple’s Website Over Misleading Warranty Options

Appleconsumerlaws

An investigative magistrate in Belgium reportedly considered forcing Internet service providers to block Apple’s website, after claims that the company is misleading customers over warranty options.

Apple has been involved with a long-running dispute with the European legal system over its one-year limited warranty, which it offers as standard to consumers around the world — but which is in conflict with European regulations that allows buyers a minimum of two years’ free protection.

Read the rest of this post »

Apple Misleading Australian Consumers About Returns Policy

Apple-store-express-lane

As Crocodile Dundee would no doubt say, “That’s not a warranty, this is a warranty.”

Consumer rights watchdog, the Australian Competition and Consumer Commission (ACCC), has accused Apple of misleading Australian consumers about their rights to refunds, replacements, and repairs.

Read the rest of this post »