AT&T ranked last in customer satisfaction, but people love their iPhones

At least it’s now quantifiable: AT&T provides the worst cellphone service in the country, according to a recent customer satisfaction poll.

Consumer Reports hit the streets and asked 50,000 readers across 26 cities to rank cell phone service according to voice service, messaging, internet access and customer support. Verizon came out on top, achieving the top two ranks in customer satisfaction in every category. Then came T-Mobile and Sprint.

AT&T? Dead last. Their highest average rating in any service category was total ambivalence, with most categories rated as poor or terrible.

Read the rest of this post »

Consumer Reports App for iPhone, iPod Touch

A free app from magazine Consumer Reports available on iTunes may help harried shoppers decide in a hurry which model is worth it in the coming holiday season.
Categories include: cars, electronics, home and garden, babies and kids. Early adopters have a few complaints (centered around the search function, or lack thereof), it could still come in handy.