All items tagged with "Consumer Reports"

Apple Watch dominates competition in Consumer Reports test

Photo: Jim Merithew/Cult of Mac

Photo: Jim Merithew/Cult of Mac

We’ve already seen the Apple Watch’s durability get tested in some pretty extreme ways. Now Consumer Reports is weighing in with tests of its own and Apple Watch dominated the smartwatch competition.

Both the stainless-steel Apple Watch and Apple Watch Sport passed their water-resistance test. The stainless-steel model also stood out for its sapphire display after surviving a test of up to 9 Mohs, just below diamond hardness.

Watch the full test below:

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Consumer Reports runs Apple Watch through scientific torture test

The Apple Watch glass going through a torture test. Screenshot: Cult of Mac

The Apple Watch glass going through a torture test. Screenshot: Cult of Mac

Consumer Reports has a history of being hard on Apple. They famously refused to recommend the iPhone 4 because of a so-called “flawed” antenna design.

To test the Apple Watch, though, Consumer Reports is being harder on Apple than ever. They’ve run a gamut of torture tests on Apple’s new wearable to see just how hard the sapphire display actually is. Here’s a spoiler: You won’t be able to scratch it with anything short of a nuke. And even the Apple Watch Sport’s display is nearly unscratchable (although it can be cracked).

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Consumer Reports agrees with Apple: Bendgate is ‘overblown’

Photo: Martin Hajek/Flickr CC

Suddenly everybody’s talking about bendy smartphones. Photo: Martin Hajek/Flickr CC

With Bendgate causing some worrywarts to question the structural integrity of the iPhone 6 and 6 Plus, Consumer Reports set out to answer the question: “How much force does it take for a phone to bend — and not bend back?”

The independent consumer-testing outfit took six smartphones — including both iPhone 6 models and an iPhone 5s — into the lab and subjected them to experiments using an Instron compression testing machine. The results are surprising.

Here’s what they found (along with a video showing Consumer Reports’ torture testing).

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Apple Beats Out Its Own Tech Support Score From Last Year [Report]

So patient, so knowledgeable. Swoon!

So patient, so knowledgeable. Swoon!

Consumer Reports, the popular magazine and website for figuring out what consumers think about all sorts of products and services, just published its annual reader survey on computer tech support.

Apple not only claimed the top spot in the list this year, beating out all other computer manufacturers, it got an even better score than it did in last year’s survey.

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Consumer Reports: AT&T Once Again Ranked Worst Overall US Carrier While Verizon Remains #1

Consumer Reports: AT&T Once Again Ranked Worst Overall US Carrier While Verizon Remains #1

You would think that after year’s of continually being ranked the worst US carrier, AT&T would have done something to pull itself from the bottom. Unfortunately, they haven’t. According to Consumer Reports’ latest rankings, AT&T once again holds the title for overall worst US carrier. AT&T shouldn’t feel too bad as not a single major US carrier scored above an overall satisfaction score of 72.

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Consumer Reports Says The iPhone 5 Is A ‘Winner’ And Apple Maps Aren’t That Bad

Consumer Reports Says The iPhone 5 Is A ‘Winner’ And Apple Maps Aren’t That Bad

The advocacy group Consumer Reports wasn’t too friendly toward the iPhone 4, even after Apple offered free bumpers. They didn’t even like the iPhone 4S either. But with the iPhone 5 they’re changing their tune and saying that the iPhone is “among the best smartphones in our Ratings and the best iPhone yet.”

After conducting a series of tests on the iPhone 5, Consumer Reports concluded that the iPhone 5 doesn’t just surpass the iPhone 4S but also a number of other Android smartphones. They even said that despite the widespread criticism its received, Apple Maps is “competent enough.”

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Consumer Reports: New iPad Heat Is Harmless, Equivalent To Heat From Android Tablets

Consumer Reports: New iPad Heat Is Harmless, Equivalent To Heat From Android Tablets

The hysterical crybabies over at Consumer Reports — who, ever since the iPhone 4 came out, never have been able to let a new iOS product pass without Chicken Littling it — have just released a report “supplementing” their earlier one, saying that while the new iPad gets “harmlessly hot” in testings (more on this below), well, so do other tablets… like the Galaxy Tab 10.1 (which reached the same 121 degree temperature in their tests) as well as the Asus Transformer Prime (which was close, at 117 degrees).

If you’re interested, you can go read their report here. Here’s something to note, though: although in an email to Cult of Mac tipping us about their additional tests, Consumer Reports writer James McQueen said that the most they found was that the iPad could get alternatingly “harmlessly hot” or “harmlessly warm” (a direct quote), this phrase (or even just the word “harmless”) never appears in their public report, nor did it appear in their last report. Hard to get people all fired up — wokka — about harmless heat, isn’t it?

Consumer Reports Measures Their New iPad Running At 116 Degrees

Consumer Reports Measures Their New iPad Running At 116 Degrees

In most regards, Consumer Reports do great work, but when it comes to Apple’s mobile devices, they’ve historically tended to act like bozos. Quickly jumping upon the Antennagate bandwagon when the iPhone 4 came out, Consumer Reports refused to recommend Apple’s latest handset for over a year. When the iPhone 4S came out, Consumer Reports grudgingly said it was worth buying, but not as good as Android phones. Are you for real?

Anyway, yesterday, in response to reports that the new iPad ran hotter than its predecessor, Consumer Reports eagerly promised to investigate, sniffing another scandal. They’ve now published some preliminary results, though, and surprise! They’re surprisingly sensible.

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AT&T Voted Worst Service Provider In U.S. For Second Year Running

AT&T Voted Worst Service Provider In U.S. For Second Year Running

For the second year running, AT&T has ranked as the worst carrier in the United States in an annual satisfaction survey.

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MacBooks Get a Lot of Love From Consumer Reports

MacBooks Get a Lot of Love From Consumer Reports

You’ll find a notebook to suit everyone within Apple’s family of notebooks: the entry-level MacBook is perfect for students and casual computer users, the MacBook Air is a blessing to the travelling businessman, and there’s a MacBook Pro fitting for just about everyone. And I’m not the only one who thinks so – Consumer Reports just dealt Apple’s awesome MacBooks a whole lot of love.

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