client management

Read Cult of Mac’s latest posts on client management:

VMWare Targets Macs In Business With New Fusion Professional Release

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VMWare launches business/enterprise edition of its virtualization software for Macs.
VMWare finally integrates Fusion with other VMWare enterprise products and functionality.

VMWare announced the newest version of VMWare Fusion, its Mac virtualization product, this week. In doing so it also launched its first business or enterprise version of the popular tool for running Windows and other operating systems on Mac workstations. Dubbed Fusion Professional, the new solution has a range of features that are likely to appeal to IT professionals in both business and education.

Enterprise Device Alliance Announces Mountain Lion Support

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The enterprise integration vendors of the Enterprise Device Alliance have announced universal support for Mountain Lion.
The enterprise integration vendors of the Enterprise Device Alliance have announced universal support for Mountain Lion.

The member companies that make up the Enterprise Device Alliance announced earlier this week that all of their products have either been updated already with support for Mountain Lion or will be within a few weeks.

The Enterprise Device alliance is a consortium of companies focused on integration Apple technologies in the business and enterprise environments. The solutions offered by those member companies include Active Directory integration, Mac and iOS device management, advanced file and print integration options, mobile backup, Windows virtualization, and help desk operations.

Apple Continues To Support Traditional Mac Management In Mountain Lion Server

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Workgroup Manager and Managed Preferences are alive and kicking in Mountain Lion Server.
Workgroup Manager and Managed Preferences are alive and kicking in Mountain Lion Server.

In addition to launching Mountain Lion Server last week, Apple rather quietly released a Mountain Lion Server version of Workgroup Manager – the traditional Mac management tool included in previous releases of OS X Server. The move was unexpected after Apple released the Advanced Administration guide for Mountain Lion Server, which implied that administrators would need to begin an almost-immediate shift to Mountain Lion Server’s Profile Manager.

The move is good news for many organizations that have an existing investment in OS X Server and Mac clients. Although Mountain Lion Server’s Profile Manager is arguably a more modern and enterprise-friendly solution, it only supports Macs running Lion and Mountain Lion. Any schools or businesses with clients still on Leopard or Snow Leopard would be out of luck if Profile Manager were the only available option.

Apple Serves Up Mac Business/Enterprise Resources Ahead of Mountain Lion

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Apple release Lion/enterprise docs on its training site 

Apple has added several whitepapers to its training site. All them address enterprise technologies in Lion. While many of the whitepapers have been available from Apple in the past, two of them appear to be new additions. The first of these details the use of Configuration Profiles to manage Macs running Lion as well as iOS device while the second covers 802.1X networking.

The first new whitepaper, which isn’t dated, is definitely the more interesting of the two.  It discusses Mac management as an extension of mobile device management (MDM). As we reported last week, Apple appears to be positioning Macs running Mountain Lion to be managed in the same manner as iOS devices rather than using its long-standing Managed Preferences architecture that has been built into OS X and OS X Server since their initial releases over a decade ago.

New Mobile Management Decisions Help Companies Reconsider IT Strategies

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Choosing a mobile management vendor can open doors to rethinking IT strategies and goals
Choosing a mobile management vendor can open doors to rethinking IT strategies and goals

We’ve profiled a range of companies and products during our Mobile Management Month event. One of the things that seems to stand out to some readers is the number of companies that offer mobile management as part of a larger set of enterprise and IT solutions. Integrated solutions are nothing new to IT. The cultural shift of mobile devices and BYOD programs, however, have many organizations wondering whether to go with an integrated  or branch out into new territory and use a range of deployment, management, and monitoring tools for desktop systems as well as mobile devices like the iPhone and iPad.

Who’s Really Winning The Device Wars: Android Or iOS? [Sponsored Post]

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solarwinds

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

This post is brought to you by SolarWinds, an IT software management company with more than 93,000 customers worldwide – from Fortune 500 enterprises to small businesses. Click here to download a free 30-Day Trial of Mobile Admin from SolarWinds. Author: Denny LeCompte Coauthor: Stephanie Mitchell.

Which smartphone or tablet are you bringing to work?

With the constant stream of news emerging in the Apple versus Android battle, we think it’s time to look at which devices the IT pros are choosing, and how recent trends are affecting what devices are brought into work.

How Mountain Lion Will Make Managing Macs Just Like Managing An iPhone Or iPad [Feature]

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Mountain Lion could revolutionize Mac management
Mountain Lion could revolutionize Mac management

One interesting moment during last year’s WWDC keynote was when Steve Jobs said that Apple was moving beyond the digital hub strategy it had embraced for years. He talked about how our computers are no longer the hub of our digital life and said that Apple was demoting the Macs and PCs and making them just another device like an iPhone or iPad.

That message set the stage for iCloud and for cord-free iOS devices that don’t need a Mac or PC for activation, backup, or sync.

There was also a much subtler message, however, that no one really picked up on at that time. In making the Mac just another device, Apple was likely laying the groundwork to change how companies and schools manage Macs – essentially treating them as just another device and bringing the mobile device management (MDM) paradigm introduced in iOS 4 to OS X and Mac management.

Tarmac Is iOS Management Tailored For Small Business [Mobile Management Month]

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Tarmac focuses on core needs and low overhead
Tarmac focuses on core needs and low overhead

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

Tarmac is a fairly focused device management option from Mac and iOS developer equinux (makers of the Mac utility VPN Tracker). Tarmac focuses on delivering the core iOS management needs with low overhead. equinux’s narrow focus on just iOS allows the company to provide a wide range of enterprise systems integration options. Tarmac specifically targets the small business market with separate small/medium business and larger enterprise versions.

Symantec Makes iOS Management As Streamlined And Hands Off As Possible [Mobile Management Month]

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Symantec Mobile Management integrates with the company's other enterprise tools
Symantec Mobile Management integrates with the company's other enterprise tools

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here and read our Mobile Management manifesto here.

Symantec has long and solid track record in delivering enterprise systems. The company’s full lineup of enterprise solutions are practically a one-stop shopping list for IT departments offering everything from virus and malware tools right through every IT task (deployment, Mac/Windows workstation management, help desk operations, even inventory). As you’d expect, Symantec Mobile Management integrates quite nicely with other Symantec enterprise tools creating a streamlined single source IT infrastructure.

Even as a standalone product, however, Symantec Mobile Management is an attractive offering. It has a powerful focus security and includes secure file management features. It’s also extremely scalable and makes almost every IT/mobile management processes as hand-off and automatic as possible. Even device enrollment is simple and designed to be accomplished by end users with little or no input from IT. That makes it particularly attractive to larger enterprise organizations.

Enterprise Device Alliance (A Mac And iOS IT Resources Group) Gain Members And Expands Services

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Enterprise Device Alliance adds new members, in-person events
Enterprise Device Alliance adds new members, in-person events.

This week, the Enterprise Device Alliance announced its newest member – London-based Trams. The Enterprise Device Alliance (a.k.a. EDA) is a non-profit group that provides resources to companies and organizations looking to integrate Apple technologies into predominantly Windows-based environments.

Trams is an IT solutions vendor and consulting company that provides services to customers in the UK, Ireland, and Northern Europe.

The company is the fourth new member to join the EDA since the beginning of this year (and the second technology integrator to join this year). The company will help the EDA expand the resources available to UK and European IT departments integrating Macs, iPhones, and iPads into their organizations – starting with a luncheon for IT professionals, to be conducted on June 19 at the Soho Hotel.

JAMF Offers A Mac And iOS Management Solution In Casper Suite [Mobile Management Month]

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JAMF's Casper Suite provides integrated Mac and iOS management
JAMF's Casper Suite provides integrated Mac and iOS management

 

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

JAMF specializes in Apple management technologies. The company Casper Suite is a full featured Mac client management solution as well as an iOS device management product. Being devoted specifically to Apple technologies, JAMF is able to include features not found in other products at this time including the ability to integrate with Apple’s enterprise sales and warranty system known as GSX, the ability to distribute ebooks to iOS devices, and deployment workflows that integrate with Apple Configurator.

While Casper Suite is an excellent option for organizations that are predominantly or completely Apple-based, organizations with a mix of desktop and mobile platforms may find the product somewhat limiting. In addition to Casper Suite for Mac and iOS management, JAMF also offers Mac enterprise deployment and asset management tools. Finally, it’s worth noting that JAMF offers significant licensing discounts for education institutions implementing Casper Suite. 

MaaS360 Manages Devices, Apps, Docs – Even Macs And PCs [Mobile Management Month]

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MaaS360 offers comprehensive management including Mac/PC management
MaaS360 offers comprehensive management including Mac/PC management

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

Fiberlink’s Maas360 offers a range of management capabilities with an emphasis on app and information management. A document management app can be deployed to devices to provide secure on-device storage for business data with optional sandboxing to prevent corporate files from being opened by unapproved apps. App management includes an enterprise app store with granular policy options for determining app access as well as app blacklist capabilities. In addition to traditional mobile devices like smartphones and tablets, MaaS360 can also apply some management policies for MacBooks and Windows notebooks. This combination of available features making one of the more robust mobile management systems on the market. The company also has a strategic partnership with Verizon Wireless.

WWDC Alternative European MacSysAdmin Conference Opens Registration

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Europe's MacSysAdmin 2012 Offers Four Days of Apple/Enterprise training
Europe's MacSysAdmin 2012 Offers Four Days of Apple/Enterprise training

WWDC may have sold out quickly, but as we reported there are alternative events for IT professionals  and developers that want to network and hone their skills. One of those is the annual European Macintosh System Administrators Meeting, which began accepting registrations this week for this year’s event, which will be held in Sweden this September.

Unlike WWDC, MacSysAdmin isn’t intended for developers as much as it is IT professionals that need to deploy and manage Apple technologies in business and education.

Mac IT Lessons From Microsoft’s Botched Office 2011 Update

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The recent Office 2011 issues highlight the importance of testing all updates before deploying them
The recent Office 2011 issues highlight the importance of testing updates before deployment

Last week, Microsoft pulled its Service Pack 2 update for Office for Mac 2011. As we reported earlier in the week, the update could result in the corruption of the Office database and issues with Office identity files could make resolving the problem difficult. After initially posting advice about the update and its potential problems, Microsoft pulled it from the company’s update servers.

Microsoft has now re-released the update. In addition to not creating the problems that plagued the original update, the new version will also correct problems for users that had downloaded the initial.

The entire situation illustrates why most tech companies, including Apple, advise business customers to wait before rolling out any new updates.

Thousands of Macs In The Enterprise – How The Big Companies Roll [Feature]

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Managing hundreds or thousands of Macs in big companies requires the right skills and the right tools
Managing hundreds or thousands of Macs in big companies requires the right skills and tools

 

Last week I took a brief look at how managing a handful of Macs differs from managing dozens or hundreds or even thousands of Macs. Some readers asked how big companies like Apple, Google, Viacom, or IBM actually go about managing large numbers of Macs – both in terms of the tools they use and in terms of how their IT processes differ from supporting Macs in small businesses.

I can’t speak for how Apple manages the Macs of its thousands of employees, but I have worked with several large companies as a Mac IT professional – along with a number of schools and colleges, government agencies, and small businesses. Here’s a look at the tools and processes that they use to configure, deploy, and manage Macs on a grand scale.

Flashback Trojan – A Big Wake Up Call For Mac IT Pros

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Macs in business that don't include centrally managed antivirus protection maybe time bombs waiting to go off
Business Macs that don't include centrally managed antivirus protection may be ticking time bombs

The after effects of the Flashback Trojan are going to be felt for a long time to come. Although there’s been the occasional Mac malware announcement over the past few years, none was ever found to be rampant in the wilds of the Internet. Most were easily avoided by Apple’s basic security elements or by simple user actions like telling Safari not to immediately open so-called “safe” files after downloading them.

As a result, the Flashback Trojan caught a lot of people off guard – including individual Mac owners and some IT professionals who ought to have known better. It also highlighted deficiencies on the part of Apple when it comes to security.

Need For Mac-specific IT Skills Keeps Macs A Minority In Business

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Is there a glass ceiling for Macs in enterprise companies?
Is there a glass ceiling for Macs in enterprise companies?

A new Forrester report on Apple in the enterprise shows that nearly half of all companies (46%) issue Macs to at least some of their employees. The report also notes that Macs make up a thin slice of the overall computing population in most of those companies – an average of just 7%.

While the report notes that Apple’s overall sales of Macs to businesses increased by more than a third (34.9%), it seems that Macs remain a distinct minority in most businesses. Given the business and enterprise dominance of the iPad and iPhone, the much slower growth of Macs in business can seem surprising by comparison. This issue has been debated time and again over the years and the more common reasons offered tend to be IT professionals having a preferences for Windows, corporate cultures favoring uniformity, and Apple’s refusal to act like most enterprise vendors.

All those are valid points, but one issue that rarely gets raised is that supporting a handful of Macs is a very different experiencing than deploying and managing a larger number of them. It takes a different set of skills on the part of IT professionals and, in most cases, it requires investing in a different set of tools.

One Size Fits All Doesn’t Work For iPhone, iPad Management

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Managing the iPad and other devices doesn't require a one size fits all approach
Managing the iPad and other devices doesn't require a one size fits all approach

There are multiple ways that companies can approach mobile management. The most common approach is device management where IT pre-configure a device and locks it down by not allowing users access to certain features and/or prevents the installation of apps. There’s also the approach of locking down data in which enterprise apps allow IT to create and manage an encrypted sandbox for business data on the device. There’s also the option of taking a lighter hand and issuing policies about acceptable use where IT can use device management tools to ensure that users are complying with those policies.

There are pros and cons to each approach but the truth is that there’s no need to pick one approach over the others. An effective management strategy can actually employ multiple styles of management. It’s also important to remember that mobile management doesn’t need to be one size fits all – it’s perfectly fine to use different levels of management and security based on the job functions of users, on the ownership of devices, or on the devices themselves (and their OS version).

The idea of mixing mobile management options as a best practices got a boost this week in a pari of announcements my some of the major players in the enterprise mobility space.