All items tagged with "australia"

Apple not replacing all batteries on iPhone 5 defective list

dead battery

Apple isn’t replacing all iPhone 5 devices suffering from short battery life.

Earlier this week it was announced that Apple was replacing certain iPhone 5 models, sold between September 2012 and January 2013, due to a problem related to the devices’ battery life.

According to certain customers, however, things are not quite as straightforward as they may seem.

Some users, who fulfilled the criteria in terms of their iPhone 5 serial number, were still denied the free device replacement after Apple added additional tests. One iPhone user in Queensland, Australia said that she was told by an Apple Store employee that while the battery was “borderline” defective (it allegedly ran for only a couple of hours after charging) it was “not close enough” to warrant a free replacement. The customer was then asked for $99 in order for the Apple staffer to install a new battery.

Read the rest of this post »

New Apple Store to be built in the biggest shopping mall in Western Australia

An artist's impression of the redeveloped Lakeside Joondalup Shopping Centre. Picture: The West Australian

An artist’s impression of the redeveloped Lakeside Joondalup Shopping Centre.
Picture: The West Australian

Apple is set to open its third brick-and-mortar retail store in Western Australia, at the Lakeside Joondalup shopping mall in Joondalup, Perth.

The 5,000 square-foot location will be part of a major revamp of the shopping center, that will see it become the largest in Western Australia.

The location doesn’t come as a total surprise: almost two years ago Apple real estates scouts were seen walking in the hallmarks of the mall, although it’s only with the mall’s current renovation and expansion that Apple has found a location suitable to lease.

Read the rest of this post »

Avoid your iPhone being held ransom

Avoid your iPhone being held ransom

After reports of iPads, iPhones and Macs being hacked and held ransom in the U.K. and Australia, we put together this video to show you how to avoid the problem — and what to do if it’s already happened.

Related Apple resources:

Subscribe to the Cult of Mac YouTube channel so you don’t miss a single video.

iOS devices are being held hostage by hackers down under

Oleg-Pliss

A number of Mac and iOS users from across Australia have had their Macs, iPhones and iPads remotely locked by hackers — and money demanded if they want to be able to continue using the devices.

Affected users have taken to Apple’s support forum, along with social media, to discuss the issue.

Read the rest of this post »

Apple Didgeridon’t Pay Their Australian Taxes, Investigators Claim

apple-money-logo

Apple has been accused of shifting close to $8.1 billion in untaxed profits from its Australian operations to Ireland over the past ten years.

An investigation by the Australian Financial Review got hold of a decade’s worth of financial accounts for the Irish-based “Apple Sales International” — which supposedly show how Apple shifted untaxed profits from Australia to Ireland, where the company pays just 0.7% tax on its turnover.

Read the rest of this post »

iOS 7.1 Users In The U.K. & Australia Will Be Able To Select Siri’s Gender

Siri-The-Simpsons

While all attention is currently being placed on the new fourth iOS 7.1 beta, a feature that seems to have skipped most people’s attention is that beta version 3 includes a female counterpart to the British male variant of Siri, which users can choose between.

Read the rest of this post »

Apple Misleading Australian Consumers About Returns Policy

Apple-store-express-lane

As Crocodile Dundee would no doubt say, “That’s not a warranty, this is a warranty.”

Consumer rights watchdog, the Australian Competition and Consumer Commission (ACCC), has accused Apple of misleading Australian consumers about their rights to refunds, replacements, and repairs.

Read the rest of this post »

Apple Tells Australian Court: We Invented Apps

App-Store-search

Did Apple invent the “app”?

In terms of coining the word — or coming up with the idea of software — the obvious answer is that of course they didn’t.

But did Apple’s approach to apps — seen most readily through the type of applications sold through its App Store — forever change what the typical user thinks of when they hear the word?

Read the rest of this post »

Update: Jimmy Gunawan Is The Lucky Buyer of The World’s First iPhone 5s

Jim seems really happy.

Jim seems really happy.

Update: It looks like Jimmy is the one who got the first two iPhone 5s, one for himself and one for his mother in Indonesia. What a nice guy! The Herald Sun has a nice article on Jimmy and his bit of fame.

Read the rest of this post »

iPhone 5s Goes On Sale In Australia With 7-10 Day Shipping Estimates

iPhone-5s-Australia

If you were hoping to order a new iPhone 5s from the Apple Online Store tomorrow and have it delivered to your door on Saturday, then you may be out of luck. The new handset just went on sale in Australia, and no matter which color or capacity you go for, every single model comes with a 7-10 business days shipping estimate.

Read the rest of this post »