All items tagged with "AT&T"

AT&T baits customers with new 24-month Next plan

att logo

Today AT&T announced a Next 24 plan that allows you to pay for your phone in small payments over the course of 30 months, with the option to upgrade after two years.

The new 24-month plan joins Next’s current 12 and 18-month upgrade options, which AT&T has been promoting heavily to get subscribers off traditional two-year contracts.

Read the rest of this post »

FTC finally sues AT&T for throttling unlimited data plans

AT&T might finally get its comeuppance for throttling data. Photo: Apple.

AT&T might finally get its comeuppance for throttling data. Photo: Apple.

The Federal Trade Commission is finally going after AT&T for throttling customer’s data speeds, by filing an official complaint that the company has lowered speeds on LTE up to 95% on unlimited data plans.

FTC chairwoman Edith Ramirez expounded on the lawsuit today stating, “the issue is simple: Unlimited means unlimited.” The FTC also alleges that AT&T engaged in unfair or deceptive acts and practices that affected commerce. And they’ve got the numbers to back up their lawsuit, with claims that AT&T illegally capped users’ data speeds at 128 Kbps.

Here’s AT&T’s response to the lawsuit:

Read the rest of this post »

AT&T locks Apple SIM in new iPads, thereby defeating its purpose

Once you go AT&T, you can't go back. Screenshot: Apple

Once you go AT&T, you can’t go back. Screenshot: Apple

The Apple SIM in the iPad Air 2 and iPad mini 3 is based on an awesome idea—who doesn’t want to switch carriers with a tap of the screen? But the actual utility of the Apple SIM is pretty muddled, as evidenced by AT&T locking the SIM to its network.

Read the rest of this post »

AT&T admits to insider breach of personal information

AT&T_logo

AT&T customer information was illegally accessed by one of its own employees.

AT&T has a confirmed that it suffered a data breach back in August, carried out by one of its own employees.

The now-former employee accessed personal information relating to an unspecified number of users (thought to be in the region of 1,600), such as their Social Security and driver’s licence info, along with customer metadata — including time, duration and destination of phone calls.

Read the rest of this post »

AT&T quietly jacks up monthly fee for iPhone 6 upgraders

Screenshot: Cult of Mac

Did you get this text from AT&T? If so, your monthly bill is going up. Screenshot: Cult of Mac

Did you buy a shiny new iPhone 6 from AT&T Wireless? You might want to check your next monthly bill for an increased charge.

Some AT&T customers upgrading to the iPhone 6 received a surprising text alert this morning saying the carrier has hiked the monthly “smartphone access charge” to $40 for anyone renewing a two-year Mobile Share Value plan agreement. Naturally, the carrier waited until it was swamped with an unprecedented amount of iPhone 6 pre-orders before telling customers they’d be paying an extra $600 over two years — nearly enough to buy an unlocked iPhone 6 outright.

Read the rest of this post »

AT&T will get iPhone 6 in your hand earlier than expected

IMG_1221.JPG

Apple fans hoping to skip the iPhone 6 line on launch day were shocked to see preorder times plummet within the first hours of what Apple dubbed a record breaking weekend of preorder sales. Many started with shipping estimates of 7-10 days or worse for the iPhone 6 Plus, but if you ordered through AT&T, your shipping times may have just improved.

AT&T sales reps say the company has moved up shipment times on some orders by pulling stock from different regions that would normally be sold in-store.

Read the rest of this post »

AT&T won’t support iOS 8’s Wi-Fi calling feature until 2015

ATT-Logo

One of the best underrated features of iOS 8 is the addition of Wi-Fi calling, and while carriers like T-Mobile and EE have been quick to jump on Apple’s new technology that makes transition calls from LTE to WiFi seamless, AT&T is dragging its heels and says it doesn’t plan to enable the feature until 2015.

AT&T CEO Ralph de la Vega doesn’t see an urgent need to add WiFi calling, reports LightReading, after attending Goldman Sachs Communacopia Conference where Ralph said AT&T will only add Wi-Fi calling 2015 as a compliment to VoLTE and 3G voice.

Read the rest of this post »

iPhone 6 Plus shipping dates slip as Apple reports ‘record number of preorders’

Photo: Roberto Baldwin/ The Next Web

Photo: Roberto Baldwin/ The Next Web

iPhone 6 and 6 Plus preorders have already started selling out around the world and the shipping dates are slipping.

Spokes people for Apple say that they’re seeing an unprecedented demand for the new phones already, and carriers like AT&T are getting crushed by the unfathomable number of customers looking for an upgrade.

Read the rest of this post »

iPhone 6 pre-orders were a bigger mess than Apple’s keynote live stream

Trying to load the Apple Store at 12:27 a.m. Photo: Killian Bell/Cult of Mac.

Trying to load the Apple Store at 12:27 a.m. Photo: Killian Bell/Cult of Mac.

Apple’s new iPhones went up for pre-order this morning, and for those who stayed up late to get their order in, it turned out to be a very long night. The vast majority had to wait until past 12:30 a.m. before the had any joy loading the Apple Online Store, and when it finally went live, many iPhone 6 and iPhone 6 Plus options were “currently unavailable.”

Read the rest of this post »

Verizon set to launch VoLTE just in time for iOS 8

verizon_communications_inc

Verizon Wireless announced today that it is preparing to roll out Voice over LTE (VoLTE) support to its millions of subscribers over the next few weeks, just ahead of Apple’s planned release of iOS 8 which is rumored to bring VoLTE support to the iPhone for the first time.

The addition of VoLTE will allow Verizon customers to send and receive voice calls over the faster LTE network, rather than using old technologies like 3G, resulting in high-definition voice calls as well as video.

Read the rest of this post »