It’s almost here, folks! After weeks of anticipation and rumors about OS X Lion’s public launch, we’ve heard word that copies of Lion are shipping to Apple Stores for the Mac demo units on the store floor. Additionally, Lion is also getting installed at AppleCare support centers.
Think recent reports that Mac malware is a very real threat are just another example of security researchers crying wolf? Think again.
An AppleCare support representative says that not only are call centers being inundated with reports about the MacDefender malware, but that Apple employees who help customers remove it from their computer can be fired.
Apple has a serious problem on its hands with the iPad 2 display.
Last week I purchased an iPad 2 on launch day. It suffered from backlight bleeding. I took it back to my local Apple Store, which replaced it on Friday. This second iPad 2 also suffers from backlight bleeding.
I’m pissed. I spent more than $1,000 for the whole thing with accessories – I want something worth the investment not a dud.
But I’m not taking it back to Apple a third time. Why not?
I’ve had my 13-inch MacBook Air since they were first released and although I encountered video problems initially after the plethora of updates that Apple has released the video problems haven’t returned.
These updates and suggested fixes worked for some, but unfortunately they didn’t work for everyone. People are still complaining on Apple Discussion Forums about problems they are encountering when connecting their MacBook Airs to external displays.
Early MacBook Air adopters have been reporting problems with their new notebooks that include video problems and frequent kernel panics. Now some of these users have released pictures and video evidence demonstrating the flickering video and computer freezing issue that appears to be happening on nearly all 11-inch and 13-inch models of the new MacBook Air.
We were the first to report this issue last week-end and since then there are more reports of other MacBook Air users encountering the same problem. Users in Germany are reporting problems and the folks at MacWorld have reported seeing the problem happen on of their new MacBook Airs.
BGR is reporting that as of October 28, 2010 all AppleCare Protection Plans now have a 30-day window within which they are transferable to new products. The ability to transfer these plans was previously available only on AppleCare for the iPhone.
Apple hasn’t formally announced this change to the public as far as I know, but it appears that this rule will apply to purchases within the same product family. For example, if you purchase a MacBook Pro with AppleCare and then change to a MacBook Air within 30-days the theory is that you would simply transfer the AppleCare to the MacBook Air.