All items tagged with "AppleCare"

Apple replaces iPad destroyed by exploding NASA rocket

The iPad in question, moments before being blown by an exploding rocket into a swamp. Photo: iOSecure

The iPad in question, moments before being blown by an exploding rocket into a swamp. Photo: iOSecure

Yesterday evening, NASA’s unmanned Antares rocket exploded at launch above Wallops Island, Virginia, on route to dropping off supplies at the International Space Station.

A lesser casualty of that explosion? One rocket watcher’s iPad, which was blown to smithereens by the explosion.

But don’t worry. Cupertino did the right thing: they replaced it.

Read the rest of this post »

Best warranty options for your new iPhone

iPhone 6 Plus Photo: Jim Merithew/Cult of Mac

What happens if you accidentally crack the gorgeous screen on your iPhone 6 Plus? Photo: Jim Merithew/Cult of Mac

Naturally, you hope your new iPhone will stay in mint condition until you’re ready to upgrade or resell. But the fact is, if you cringe at the possibility of a $200 repair bill for a broken screen, it’s time to think about getting an extended warranty.

You’ve got several options: AppleCare+ is available for purchase with new hardware, and mobile carriers and third-party warranty providers sell plans with different perks. You should also check out your personal insurance provider if you’ve got one. Some homeowner’s and renter’s policies offer protection plans for personal belongings, and you might already be covered. The deductibles tend to be steep, but it’s still worth giving your insurer a call to know your options.

Deciding on a warranty can be tricky, so we’ve done the hard work for you.

Read the rest of this post »

Apple raises repair costs for iPhone 6 and 6 Plus

iPhone-6-and-iPhone-6-Plus-drop-test-Hint-It-cracks-Video-459380-2

With every new iPhone purchase, it’s important to weigh the cost of repairs against the value of Apple’s extended warranty. This year, Apple has raised repair costs for the iPhone 6 and 6 Plus.

Here’s the complete cost breakdown for out-of-warranty repairs:

Read the rest of this post »

Bheestie Bag Is A Wet iPhone’s Best Friend [CES 2014]

bhestiebag

Cult _of_Mac_CES_2014_80x80LAS VEGAS – Dropping your iPhone in a pool of water can be a traumatic experience. Especially if you don’t have AppleCare+. Sure, there are a bunch of home remedy methods you can try to dry it out, but I’ve never had any success shoving my soaked iPhone in a bag of rice. Enter Bheestie, a small plastic bag that claims to remove water from you gadgets faster than any home remedy.

Read the rest of this post »

You Can Now Initiate Screensharing With AppleCare

support-screenshot

Got a problem with your Mac that makes you call an AppleCare representative over the phone? You no longer have to use mere words to try to explain what’s wrong. Apple has now updated its support site, allowing users to initiate screen-sharing with the AppleCare rep on the other side of the line.

Read the rest of this post »

Samsung To Launch AppleCare+ Competitor For Smartphones, Tablets & More

samsung-unveils-the-new-galaxy-note-3-01

Samsung looks to be preparing its own extended warranty plans that will provide additional coverage for its smartphones, tablets, and other consumer electronics, according to a new trademark registered with the U.S. Patent & Trademark Office.

Called “Protection Plus,” the service is expected to offer the same kind of protection that is available to iPhone, iPad, and iPod users with AppleCare+.

Read the rest of this post »

AppleCare+ Customers Can Now Get Repairs & Replacements While Abroad

applecare

AppleCare+ subscribers can now get repairs and replacements for their iPhones, iPads, and iPod touches while they’re abroad following recent changes to the service. Subscribers were previously required to contact Apple in their home country, but now they can pop into any Apple retail store in territories where AppleCare+ is sold.

Read the rest of this post »

AppleCare+ Comes To Europe & iPods, But iPhone Users Get A Little Screwed

Screen Shot 2013-09-11 at 7.37.00 AM

For Americans, AppleCare+ is a fantastic service that takes a lot of the background stress out of having an iPhone. For just $99 and $49 per incident, Apple will replace your iPhone up to two times for accidents or damages, due to clumsiness, accidents, or whatever. I replaced a completely watersoaked iPhone 5 through AppleCare+, and a screen-cracked iPhone 4s. It really takes a load off.

Until now, AppleCare+ was only available to Americans, and was only available for iPhones and iPads. But yesterday, Apple unveiled some big changes to AppleCare+ that makes it accessible to Europeans for the first time.

Read the rest of this post »

Apple To Extend AppleCare+ Accidental Damage Warranty To Europe [Rumor]

applecare

AppleCare+, the $99 extended warranty for iPhone and iPad that covers accidental damage as well as component failure, could soon be heading to Europe. Apple first began selling the service two years ago, but as things stand, it’s only available to customers in the United States and Canada.

Read the rest of this post »

Older iPhone & iPod Users Now Being Contacted About Liquid Damage Settlement

iPhone-3GS-back

Those with older iPhones and iPods are now being contacted regarding a possible payout over faulty liquid damage indicators that caused some customers to lose out on free AppleCare repairs. Apple agreed to pay $53 million in a class action lawsuit earlier this year, and those who may be eligible for damages should be receiving an email soon.

Read the rest of this post »