Apple’s support site gets a much-needed makeover

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Get help faster and more easily with the new Apple Support site.
Get help faster and more easily with the new Apple Support site.
Photo: Apple

Apple released a redesigned support site for desktop and mobile Friday afternoon, using its official Twitter account to call it out.

Now you’ll spend lest time trying to figure out the support site itself, Apple hopes, and get to the help you need faster, whether you’re using your iPhone, iPad or your Mac.

Apple Support comes to your rescue on Twitter

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Apple's got your back.
Photo: Apple

If you’ve got a question for Apple — or simply want to pick up some new tips and tricks for your iOS device or Mac — Apple has launched a brand new Twitter account to help you.

Launched this morning, @AppleSupport has already sent out 137 tweets, covering everything from Apple IDs to downloading app updates, to its 21,200 users.

Apple publishes official workaround for Messages bug

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Apple has offered a workaround for people who receive messages like this.
Screen: Evan Killham/Cult of Mac

Chances are you’ve heard about the iOS bug that lets users send a string of text to another iPhone owner that causes their Messages app to crash and their iPhone to reboot.

Although Apple has yet to fix the Messages bug with a software update, it has published an official support document containing a temporary workaround for solving the problem.

Apple Releases iTunes Update 11.0.5 To Correct iTunes In The Cloud Issue

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If you had this problem, it's totally fixed now.
If you had this problem, it's totally fixed now.

Apple just released a new update for iTunes, saying, “This update corrects an issue with iTunes in the Cloud, where some purchases may download or play unexpected items.”

What does that mean, exactly? Apple didn’t say much more, but I’m guessing that some users were clicking on the button to download a previous purchase that was stored in iCloud, but ending up with something totally different.

This update should totally fix that. You can download the new 11.0.5 update directly from the Apple support site linked below, or use the Mac App Store via Software Update to get it.

Source: Apple Support