Anyone want to work out what yesterday’s mishap cost Apple? Photo: The Dark Knight
Yesterday’s Apple outages brought digital sales for services like iTunes to a standstill, but it also caused things to grind to a halt in some brick-and-mortar Apple Stores. The down time sent retail back to the days before, well, Apple was there to shake it up.
For a window of approximately two hours, Apple Store employees in certain places were unable to check in to work, stores were unable to make sales and Genius Bar appointments were unable to be kept. Employees were apparently unable to check email for even longer.
A Florida man has been charged with federal wire fraud for racking up $309,000 in illegal credit card transactions, with many of them carried out at Apple Stores.
Sharron L. Parrish Jr. visited different Apple Stores — including those in Brandon, Boca Raton, Millennia and Wellington Green — and spent up to $7,400 in each one; adding up to a total of 42 purchases.
Apple’s VP of Environmental Initiatives recently laid out the company’s plans for its next eco-friendly moves.
Hearing an Apple executive talk about their work in a relaxed setting is pretty unusual stuff, but that’s what happened earlier this week when Lisa Jackson, Apple’s VP of Environmental Initiatives, spoke as part of Fortune’s Brainstorm Green conference.
The 16-minute conversation, with Fortune Senior Editor (and former Apple author) Adam Lashinsky, touches on various topics related to Apple’s desire to go green — including some potentially revolutionary plans for its 400+ chain of retail stores.
Customers might avoid this delightful eye-candy to save a few bucks.
When you walk into an Apple Store — the minimalist design, the Macbook screens tilted just so, the approachable, encyclopedic sales staff — you might be forgiven for being a little bit speechless.
It’s not unlike walking into a Porsche or Mercedes dealership — you don’t expect to find bargain bins full of junk. The presentation is, in fact, as important as the product, and once inside, you’re going to hand over your money to get both.
Even though Apple stores have become tourist attractions in their own right where folks come from countries like Sweden and Brazil to purchase these great products at prices lower than at home, savvy customers might someday shun those stunning glass facades and signature spiral staircases for cheaper prices found elsewhere.
A new report by DealNews shows that Apple products are getting deeper discounts sooner in a product lifecycle than ever before, begging the question: is the Apple Store the best place to buy your gear?
It’s Black Friday everyone, and Cult of Mac is here to tell you that Apple has kicked off its sales across retail outlets in Europe (including the UK). We’re not just talking about gift cards being on offer, either — but real cash savings.
Here are the the most popular savings being given on Apple’s most popular products:
Forget for a moment all the talk about Apple’s recent quarter financials disappointing Wall Street analysts — and instead focus on two “nuggets” from Apple’s recently released 88-page Form 10-K, as picked up by ISI’s Brian Marshall.
In a note to clients sent Thursday, Marshall notes that not only is Apple’s $11 billion in projected capital expenditures for fiscal 2014 a double-digit increase for a company already “the single largest CapEx spender” in his “Big 7 Hyperscale group”, but also that Apple generates “off-the-charts” revenue-per-head metric compared to the other IT and networking companies he covers — which includes Google (GOOG), Microsoft (MSFT), Amazon (AMZN), eBay (EBAY), Facebook (FB) and Yahoo (YHOO).
Apple’s retail stores offer managers and executives great lessons about employee engagement and corporate culture.
One of the interesting points in the recent NY Times article on Apple’s retail stores is that many Apple store employees feel like their work experience goes beyond simply bringing home a paycheck and working in a retail store. Apple has deftly made them feel valued and like they are part of something much bigger than themselves.
In doing so, the company provides a model of how businesses can incentivize staff members even if budgets are too tight to offer raises or other perks. There are four broad areas or lessons that managers and executives at any company or organization can learn from looking at Apple retail – all them related to carefully developing a positive and collaborative corporate culture.