Apple doesn’t have a rich history of apologizing for their errors, big or small. When AntennaGate shook the web, Apple held a conference but they never said they were sorry. They just told us that antennas suck sometimes but they’ll give us a free bumper to be quiet. In fact, I can’t remember many times at all where Apple came out and publicly admitted a mistake.
Tim Cook’s apology this morning was a great gesture. It was almost a first for the company. Admitting that Apple’s not perfect and made a mistake isn’t easy, but did Tim Cook need to apologize to satisfy Apple customers? Could they have done something else to resolve the situation? We’d love to hear your ideas, so come over to the forums and talk to us about it.
Remember Jonathan Mann? He became popular on YouTube for writing and uploading a brand new song each and every day, and he’s famous among Apple fans for writing a song about the iPhone 4’s Antennagate, which was played at a special press event held by Apple to discuss the issue. He also did a duet with Siri, which we covered back in October.
Mann’s now back with Apple’s digital assistant for a special happy birthday song.
Woz keeps a bunch of third-party navigation apps on his iPhone as backup.
Speaking at a company event in Sydney, Australia, this week, Apple co-founder and everyone’s favorite geek Steve Wozniak spoke out about Apple’s new Maps service, which got its public debut alongside iOS 6 last Wednesday. Like most of us, Woz says he’s disappointed with the new app, and that Google’s Maps service is better. However, he doesn’t feel that the issues users have been experiencing are “that severe.”
Apple has settled a class action lawsuit over the ‘antennagate’ debacle that surfaced shortly after the launch of the iPhone 4 in 2010. Around 25 million customers in the U.S. will be entitled to $15 in cash or a free bumper case.
It seems early iPhone 4S adopters the world over have discovered a new issue with Apple’s latest handset. No, it has nothing to do with poor battery life, but rather a complete loss of signal for no apparent reason. To be clear, this isn’t a new “antennagate” — the issue does not occur while holding the device in a certain position — it’s a new problem that causes the device to lose its signal randomly. Users report they can be enjoying a full five-bar signal one minute, then be greeted by that frustrating “No Service” status the next.
Apple issued its first iOS 5 update to the public yesterday — an update which was released to fix “bugs affecting battery life” under the latest firmware, amongst other issues. Following the update, however, users have reported that their battery life has seen no improvement, and that iOS 5.0.1 comes with more bugs of its own.
The placement of the cellular and WiFi antennas between the iPhone 4 and iPad 2 couldn’t be more different, but that’s not stopping a small but vocal minority of iPad 2 owners to cry about an Antennagate of their own.
Despite having a brand new antenna, the Verizon iPhone 4 also has antenna issues when held in a “Death Hug,” iLounge has discovered.
The “Death Hug” is when the phone is cupped by both hands and held in landscape orientation — not exactly normal. Still, iLounge found it slows both cellular and WiFi reception when loading web pages. But as Steve Jobs pointed out in response to the original Antennagate controversy, holding any smartphone in your hands degrades the signal to some extent.
This doesn’t look like Antennagate redux. We can’t see the VZW Death Hug turning into another PR headache for Apple.
Yesterday, a firm named GlobalDirectParts put together an extensive five minute video showcasing what they say are the components of Apple’s next-generation iPhone.
While the video could have been an elaborate fake, GlobalDirectParts’ video gave a clear look at the charging port flex cable and a new design for the external antenna design. Unfortunately, the video was quickly pulled by YouTube because of a copyright claim by Apple, gifting the video with at least some tint of posthumous veracity.
A site called Smartphone Medic is now confirming the GlobalDirectParts video with several images of a new iPhone antenna, which has four black bands separating the antennas, compared to the current iPhone 4’s three. Since antenna attenuation (aka “death grip”) happens when you bridge these antennas with your hand, four separations would presumably mitigate the issue compared to three.