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Apple Devotes Entire Home Page To Jerome York Obituary

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If ever you needed a sign that Apple was a different kind of technology company, this is it.
What other computer manufacturer would remove its top-selling, hype-inducing, industry-altering new product from the prime spot on its website home page, and replace it with an obituary to an investor?
This is one of those “Here’s to the [...]

Coming Soon: Steve Jobs, the Sitcom

Fake Steve creator Dan Lyons just signed a deal to bring Steve Jobs to another small screen near you.
The half-hour series called “iCon” is billed by the presser as “a savage satire centering on a fictional Silicon Valley CEO whose ego is a study in power and greed.”
Making sure the barbs prick will be the [...]

What’s Next For the iPad? A Tabletop iPad, According to Xerox PARC Circa 1991

Way back in 1991, just as Apple was transitioning from 68k to PowerPC chips, the braniacs at Xerox PARC were predicting it’s entire iPod, iPhone and iPad strategy. And next up for the iPad is a blackboard-sized device.
Nearly 20 years ago, just as personal desktop computers were taking off, researchers at Xerox started thinking about [...]

iPhone App Arms Users With Silent Panic Button

A new app called Silent Bodyguard features a panic button that sends an SOS distress signal with GPS coordinates to potential rescuers without alerting onlookers.
While the $3.99 app, available on iTunes, isn’t the first ICE (in case of emergency) app, this one is backed by Dr. Clint Van Zandt, former FBI chief hostage negotiator and criminal [...]

How To Get the Most From Your iPhone’s Warranty

7. Inconsistent  WiFi connectivity. Many of you may be experiencing this problem but are unaware of it. The clearest sign is when you routinely need to re-select your WiFi access point whenever your iPhone goes to sleep (when it locks itself due to inactivity). Another sign is your iPhone frequently reverts to Edge or 3G despite being connected to a functional WiFi network. Or you may have noticed that when waking up your iPhone, a wireless network that you had just been connected to is no longer showing up when you are prompted to select a network. While there are many WiFi issues that can be corrected in software (resetting the iPhone, restoring the iPhone, forgetting the network, toggling Airplane Mode, or adjusting password or DNS settings on your wireless router), systemic WiFi problems may be indicative of a known issue with the WiFi antenna. If your iPhone is displaying these symptoms you should consider taking it in for a replacement.

8. Clock and text and/or call reception problems. Some iPhone users have reported experiencing problems with their iPhone’s clock keeping the proper time. They have sometimes also had problems such as delayed receipt of text messages (anywhere from two minutes to 30+ minutes) and problems receiving phone calls correctly (i.e. the iPhone does not ring when someone calls). These problems have been linked to damaged Edge and 3G antennas and may be grounds to receive a replacement iPhone.

9. Camera problems. Many iPhone users have reported issues with the iPhone’s camera. Test it out to make sure it functions properly if you do not regularly use it. Some people have reported greenish tints in photographs taken by the camera. While some suggest that this issue can be remedied by editing the photos, others have successfully had their iPhones replaced due to this issue. Many people have reported other problems with the iPhone’s camera ranging from simply not working to taking photos with strange colors present. If you are experiencing any problems with your iPhone’s camera you should consider having it replaced.

Some users have reported strange discoloration in photos taken from their iPhone's camera.

Some users have reported strange discoloration in photos taken from their iPhone's camera.

10. Bluetooth problems. Some iPhone owners have experienced trouble either connecting to or maintaining a connection with Bluetooth devices. If you have been unable to resolve issues with your Bluetooth connectivity, you should consider bringing your iPhone in to be replaced. If you have not tested your iPhone’s Bluetooth features, you should. It would be a shame if you discovered that your iPhone’s Bluetooth is non-functional a month after your warranty lapses, especially with the advent of iPhone applications such as Skype.

11. External speaker problems. Does your external speaker sound muddled? Does your external speaker not work? Does your iPhone behave as if it always has its headphones plugged in even when they are not? If any of these occur persistently then you may have a problem with your speaker or headphone jack. If you are unable to fix the problem by the usual methods (resetting iPhone, restoring iPhone, or inserting and removing your headphone jack) then you should consider taking your iPhone to an Apple Store.

12. Headphone problems. Some iPhone owners have reported problems with their headphones not functioning properly. Make sure that your headphones are not the problem. If the problem occurs on different sets of headphones then something might be wrong with your iPhone headphone jack. You should consider taking your iPhone to an Apple Store.

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About the author

jzschau

Jonathan Zschau is a young attorney in Boston, Massachusetts. He is an active member of the Boston Bar Association. He is a food and travel enthusiast and spends most of his free time reading, writing, and dabbling in graphic design.

Email the author | Read more posts by Jonathan Zschau.

9 comments

    Some interesting stuff there, although it’s probably worth noting that your mileage my vary depending on the consumer rights available in each particular country. In my experience, although the UK has very strong consumer rights that enable customers to make claims up to seven years after purchase, Apple fights desperately against such things. In the US, despite the country having weaker general consumer protection laws, it seems Apple Stores are often more likely to offer replacements for faulty hardware rather than argue the toss about whether a defect was there at the point of manufacture.

    [...] How To Get the Most From Your iPhone’s Warranty [...]

    [...] How To Get the Most From Your iPhone’s Warranty [...]

    I believe that I am just not lucky when buying anything and I am constantly fighting with apple about my iphone (I purchased it from an apple store). I have to say, that although it is usually a time consuming and frustrating effort, they have come through.
    I as well, have an issue with my time line for warranty on all items as apparently I am very disorganized. I recently fount this website that is awsome, at least for a persone like me. http://www.warrantyelephant.com Hope this helps others

    Very cool site. If I would have known about this 3 months ago, I probably would have saved some money. Easy to sign up, easy to use. Great Idea.

    [...] Your Warranty. First, read this article about getting the most out of your one-year warranty. Although you may not know it, your iPhone 3G may be defective. If you are able to identify a [...]

    [...] Your Warranty. First, read this exposition about getting the most out of your one-year warranty. Although you may not know it, your iPhone 3G may be defective. whether you are able to identify a [...]

    hi Jonathan,

    I was recently scammed by a guy who sold me an (dead pixels, cracking plastic, discolored screen) iphone 16gb for $290. Today I followed everything you said and walked into an Apple store with an appointment and walked out with a NEW iphone 3g 16gb!! I did my homework well on those three flaws and it paid off!

    Thanks a LOT

    This guide helped alot!
    Thank you so much
    I worked my way into the guys brain
    I told him that I had Been saving up
    and that I wanted to work at the store when I’m older
    he replaced my phone even though I had water damage
    which usually isn’t covered
    thanks a million really helpful!

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