How To Get the Most From Your iPhone’s Warranty
11:59 pm, June 4th, 2009, Jonathan Zschau
7. Inconsistent  WiFi connectivity. Many of you may be experiencing this problem but are unaware of it. The clearest sign is when you routinely need to re-select your WiFi access point whenever your iPhone goes to sleep (when it locks itself due to inactivity). Another sign is your iPhone frequently reverts to Edge or 3G despite being connected to a functional WiFi network. Or you may have noticed that when waking up your iPhone, a wireless network that you had just been connected to is no longer showing up when you are prompted to select a network. While there are many WiFi issues that can be corrected in software (resetting the iPhone, restoring the iPhone, forgetting the network, toggling Airplane Mode, or adjusting password or DNS settings on your wireless router), systemic WiFi problems may be indicative of a known issue with the WiFi antenna. If your iPhone is displaying these symptoms you should consider taking it in for a replacement.
8. Clock and text and/or call reception problems. Some iPhone users have reported experiencing problems with their iPhone’s clock keeping the proper time. They have sometimes also had problems such as delayed receipt of text messages (anywhere from two minutes to 30+ minutes) and problems receiving phone calls correctly (i.e. the iPhone does not ring when someone calls). These problems have been linked to damaged Edge and 3G antennas and may be grounds to receive a replacement iPhone.
9. Camera problems. Many iPhone users have reported issues with the iPhone’s camera. Test it out to make sure it functions properly if you do not regularly use it. Some people have reported greenish tints in photographs taken by the camera. While some suggest that this issue can be remedied by editing the photos, others have successfully had their iPhones replaced due to this issue. Many people have reported other problems with the iPhone’s camera ranging from simply not working to taking photos with strange colors present. If you are experiencing any problems with your iPhone’s camera you should consider having it replaced.

Some users have reported strange discoloration in photos taken from their iPhone's camera.
10. Bluetooth problems. Some iPhone owners have experienced trouble either connecting to or maintaining a connection with Bluetooth devices. If you have been unable to resolve issues with your Bluetooth connectivity, you should consider bringing your iPhone in to be replaced. If you have not tested your iPhone’s Bluetooth features, you should. It would be a shame if you discovered that your iPhone’s Bluetooth is non-functional a month after your warranty lapses, especially with the advent of iPhone applications such as Skype.
11. External speaker problems. Does your external speaker sound muddled? Does your external speaker not work? Does your iPhone behave as if it always has its headphones plugged in even when they are not? If any of these occur persistently then you may have a problem with your speaker or headphone jack. If you are unable to fix the problem by the usual methods (resetting iPhone, restoring iPhone, or inserting and removing your headphone jack) then you should consider taking your iPhone to an Apple Store.
12. Headphone problems. Some iPhone owners have reported problems with their headphones not functioning properly. Make sure that your headphones are not the problem. If the problem occurs on different sets of headphones then something might be wrong with your iPhone headphone jack. You should consider taking your iPhone to an Apple Store.
Posted by Jonathan Zschau in Customer Services, Hardware, News, Retail Stores, Top stories, iPhone, iPhone 3G | Comment on this article
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Some interesting stuff there, although it’s probably worth noting that your mileage my vary depending on the consumer rights available in each particular country. In my experience, although the UK has very strong consumer rights that enable customers to make claims up to seven years after purchase, Apple fights desperately against such things. In the US, despite the country having weaker general consumer protection laws, it seems Apple Stores are often more likely to offer replacements for faulty hardware rather than argue the toss about whether a defect was there at the point of manufacture.
Craig Grannell, on June 5th, 2009 at 8:12 am
[...] How To Get the Most From Your iPhone’s Warranty [...]
The Coolest Gadgets we missed this week - 5th June 2009 | Geeky Gadgets, on June 5th, 2009 at 8:23 am
[...] How To Get the Most From Your iPhone’s Warranty [...]
The Coolest Gadgets we missed this week - 5th June 2009 | Technology - Cyooh.com, on June 6th, 2009 at 1:52 pm
I believe that I am just not lucky when buying anything and I am constantly fighting with apple about my iphone (I purchased it from an apple store). I have to say, that although it is usually a time consuming and frustrating effort, they have come through.
I as well, have an issue with my time line for warranty on all items as apparently I am very disorganized. I recently fount this website that is awsome, at least for a persone like me. http://www.warrantyelephant.com Hope this helps others
Ben wilson, on June 10th, 2009 at 8:50 am
Very cool site. If I would have known about this 3 months ago, I probably would have saved some money. Easy to sign up, easy to use. Great Idea.
John, on June 14th, 2009 at 6:02 pm
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hi Jonathan,
I was recently scammed by a guy who sold me an (dead pixels, cracking plastic, discolored screen) iphone 16gb for $290. Today I followed everything you said and walked into an Apple store with an appointment and walked out with a NEW iphone 3g 16gb!! I did my homework well on those three flaws and it paid off!
Thanks a LOT
Sj Ray, on June 17th, 2009 at 7:48 pm
This guide helped alot!
Thank you so much
I worked my way into the guys brain
I told him that I had Been saving up
and that I wanted to work at the store when I’m older
he replaced my phone even though I had water damage
which usually isn’t covered
thanks a million really helpful!
Jarar, on August 17th, 2009 at 10:02 pm