Dell’s Laptop Replacement Service Includes Free Pubes
9:05 pm, April 14th, 2008, Leander Kahney
Here’s a great story from the Consumerist about Dell’s hairy customer service. Guy sends his Dell laptop to Texas for replacement, the new machines comes back with pubes in the keyboard!
When I opened up the new laptop, I saw the screen was scratched and dirty, and the keyboard was covered in debris. Wait, not debris….what is that? HAIRS!? Not just any hairs – these could only be described as pubes. I hate to be so crude, but pubes are pubes. Not the incidental curly hair, but rather mini-tufts between the keys. My only guess is that Ron Jeremy was the previous owner.
Now that’s service.
Posted by Leander Kahney in iPod | Comment on this article
No one is touching this one? I can’t blame you.
His laptop keyboard needed a trim, IOW. It’s funny and deplorable all at once. Maybe someone was on break with his computer. A very private break. Or more likely, a repair person installed a keyboard from another laptop model like his and slapped it in place and didn’t notice the keyboard sported a hairdo. I won’t imagine how a repeat call to Dell customer service about its hairy situation customer service would go. Hopefully, they had deactivated sticky keys (eeeewwww) before shipping it back.
miss_lain, on April 16th, 2008 at 6:38 am
WOW! Your laptop looks like my ex girlfriend from 1982
Jason, on June 26th, 2008 at 12:35 am