(You're reading all posts by Jonathan Zschau)
About Jonathan Zschau
Jonathan Zschau is a Boston-based Massachusetts attorney and occasional Cult of Mac contributor. He has experience in a wide array of practice fields, including business transactions, law & technology, litigation, litigation support, and eDiscovery. He is also the author of Buying and Owning a Mac: Secrets Apple Doesn't Want You to Know.(sorry, you need Javascript to see this e-mail address)
Apple Loses Preliminary Injunction Blitz Against Samsung, Here’s What It All Means
On Friday U.S. Judge Lucy Koh denied Apple’s motion for a preliminary injunction against Samsung, which, if it had been granted, would have halted the sale of the Infuse 4G, Droid Charge, and Galaxy S 4G phones and Galaxy Tab 10.1 tablet in the United States pending the conclusion of the lawsuit. Because the case isn’t scheduled to go to trial until July 30, 2012 this would have been both a strategic and symbolic victory for Apple in its ongoing legal battles relating to alleged infringers of Apple’s intellectual property rights or, as Apple has called them, “copyists.” For now, we will have to wait and see what else Apple’s legal army will come up with in this dispute with Samsung. Barring further developments, Samsung can keep selling its Infuse 4G, Droid Charge, and Galaxy S 4G phones and Galaxy Tab 10.1 tablet in the United States at least until the case is tried next summer.
For those of you who haven’t been following this lawsuit, Apple doesn’t like the fact that some of Samsung’s products happen to look a lot like its own products and is suing to stop Samsung from allegedly ripping off its intellectual property (product design and packaging, design patents, and trademarks) and to collect damages for any harm Apple has already suffered. This ruling marks the most recent development in this saga and the redacted 65-page opinion offers some interesting insight into the case.
Let Cooler Heads Prevail: Do You Need AppleCare+? [Opinion]
![Let Cooler Heads Prevail: Do You Need AppleCare+? [Opinion]](http://cultofmac.cultofmaccom.netdna-cdn.com/wp-content/uploads/2011/11/applecare1.jpg "applecare1")
A good friend of mine recently bought a new iPhone 4S from her local Apple Store. When presented with her new iPhone, the Apple Store salesperson tried to sell her on AppleCare+. It was a hard sell; in her opinion, the Apple Store salesperson went about it in all of the wrong ways. She’s a savvy consumer, reads Cult of Mac and other tech blogs, and has even read my new book. She did her own research before she bought the iPhone. She understood the differences between AppleCare and AppleCare+. She weighed risks of accidental damage against the price and limitations of AppleCare+, and decided the extra protection wasn’t for her.
She passed on AppleCare+, but believes that she might have been swayed if she hadn’t done her homework. She made a choice and, whether or not it turns out to be the right one, she was the one to make it. But not everyone is going to take the time to evaluate the pros and cons of AppleCare+ and will be confronted with this question at the time of purchase. Might you or someone you know fall victim to a hard sell on AppleCare+?
Ask Cult of Mac: What Should I Do About My MagSafe Power Adapter Woes?
I had previously written the following short article in response to a reader’s question about their MagSafe power adapter. Although the recent class action settlement has seemingly resolved this particular issue, some readers might find it helpful to look at this article as a case study, which may offer some points relevant to other product defects.
“Hi Cult of Mac,
About four months ago I purchased a used 2007 MacBook Pro online from a seller on eBay. Two weeks ago I noticed the charger was discolored and looked like it had started to melt! I can now see the wires inside the cable near the base of where it connects to my MacBook Pro. I don’t think I caused any damage to the cable. I never purchased AppleCare. What should I do?”
Get The Most Cash Out Of Your Old iPhone, Resell Your iPhone 4 Like A Pro [How-To]
![Get The Most Cash Out Of Your Old iPhone, Resell Your iPhone 4 Like A Pro [How-To]](http://cultofmac.cultofmaccom.netdna-cdn.com/wp-content/uploads/2011/10/1311222825_230501905_1-Pictures-of-brand-new-iphone-4_10006.jpg "1311222825_230501905_1-Pictures-of--brand-new-iphone-4_10006")
With any luck, you’ve managed to get through Apple’s technical difficulties and order yourself a new iPhone 4S this morning. But what to do with your old iPhone? If you’re looking to sell it, here’s a reminder of four tips that will help you sell your old iPhone like a pro.
Is Your iPhone 4 Defective? Get It Replaced Before its One-Year Warranty Expires
Here’s a little reminder: check your iPhone 4 thoroughly for issues before your warranty expires. At this point in time, most iPhone 4s are still under their One-Year Limited Warranty — but not for long.
Here’s a partial list of some of the issues that may warrant a replacement:
Are iPhone Extended Service Contracts Worth The Money?
Note: Jonathan Zschau is a Boston-based attorney and a specialist in consumer rights.
UPDATE: SquareTrade has objected to some of the statements and characterizations in this article. The company has some good points, which are published in full here.
As well as a good case or bumper, should you buy an extended service plan to protect your iPhone?
These service contracts are commonly referred to as “extended warranty plans,” “protection plans,” or “insurance plans” and promise to insure your iPhone from defect, accidental damage, and sometimes loss or theft.
The problem with extended service contracts is that they don’t offer you much more than you are already entitled to through your iPhone’s warranty, AppleCare, or existing consumer protection laws.
Although these service contracts do offer additional protection from accidental damage, theft, or loss they are also fraught hidden conditions, exclusions, and deductibles, which ultimately detract from their utility. Except for a very small minority of unusually accident-prone iPhone owners, these extended service contracts are a waste of money.
Exchange Your Cracked MacBook For A Brand New MacBook [How To]
![Exchange Your Cracked MacBook For A Brand New MacBook [How To]](http://cultofmac.cultofmaccom.netdna-cdn.com/wp-content/uploads/2010/05/temptitle.jpg)
The previous lines of plastic MacBooks are notorious for developing a wide variety of defects. One defect in particular, cracking plastic, has caused many to aptly refer to these MacBooks as “CrackBooks.”
This article will tell you how to turn that outdated CrackBook into a brand new MacBook. It worked for us. I hope it works for you.
Project Gutenberg Is Coming to Apple’s iPad iBookstore
Fans of classical literature rejoice. Project Gutenberg – the publisher of thousands of free, public domain eBooks – is coming to Apple’s iBookstore. Having previewed Apple’s iBookstore, AppAdvice.com reported this morning that the iPad book store will include free access to more than 30,000 public domain titles, including Carroll’s Alice’s Adventures in Wonderland, Conan Doyle’s Sherlock Holmes, and if Apple doesn’t ban it, the Kama Sutra.
The report confirms speculation that the iPad would be compatible with free eBooks.
Review: Why Aadvark’s iPhone App Is Great For Questions and Answers
Have a question? Aardvark Mobile is a great iPhone app that will find a real person to answer it – usually within minutes. It is a wonderfully useful app and has the potential to be an iPhone mainstay for years to come.
Aardvark Mobile is the latest addition to Aardvark: a social question and answer service that emerged from its beta phase earlier this year. Before Aardvark Mobile, users could only communicate with Aardvark through IM or email. The upshot of this was that if you needed a question answered from your iPhone, you had to go through your email or instant messaging app. In most circumstances you were better off finding an answer on your own using Google – even on an iPhone 2G.
But now Aardvark Mobile makes using Aardvark with an iPhone a cinch. So easy in fact, it makes Googling questions from your iPhone seem cumbersome and antiquated.
Know Your Rights – What To Do If Your Apple Turns Out To Be A Lemon
Apple’s products are generally well built and very dependable. When things do go wrong, Apple normally backs its products with excellent technical support and warranty service. Normally, if your Mac or iPhone develops a problem, Apple’s return policies or warranty service will make it right.
In spite of Apple’s best efforts, some Apple products manifest chronic problems — they’re “lemons.” What follows is a guide, which details some of your options should you get stuck with a lemon.
- Image iFixit.”
