Apple’s long allowed customers to return or exchange purchases for up to 14 days, no questions asked, but that’s not to say they’ve ever wanted to encourage it: every time you exchange an Apple product, you’re charged a 10% restocking fee for an opened product, which has always seemed a tad miserly and anti-consumer for a company that otherwise so strongly focuses on the customer experience at their retail outlets.
Great news, then. It seems that Apple intends on ditching the 10% restocking fee come Tuesday. They don’t source their assertion, but they seem pretty confident.
It’s not a big deal — unless you’re the sort of person second-guessing a top-of-the-line Mac Pro who has previously had to eat a few bills — but it’s a nice change that should make switching to a Mac for the first time even more painless than it already is.