How To Fix Your iPad’s Wireless Problems (If You Have Them)

How To Fix Your iPad’s Wireless Problems (If You Have Them)

Having some problems with your iPad’s WiFi connection? Apple’s aware of the problem, and has some ideas on how to fix them.

According to Apple, the iPad might not automatically rejoin known WiFi networks using third-party routers that are dual-band capable (802.11 b/g and 802.11 n) when each band’s network uses the same name or use different security settings.

Apple’s recommendation? Try creating separate network names for each separate band’s network (ie: add a G to the end of the name of the 802.11 b/g band) and making sure both bands’ networks use the same security settings.

We’ve been lucky enough to not have this problem, but what about you? Is this solution fixing your problem, or is their a bigger issue afloat?

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  • Charlie

    Can somebody help…for some reason I am unable to “join” my WiFi – when I type in my password, the “join” is grayed out…My iPhone works fine on the same WiFi

  • Arun Pingaley

    Charlie… I understand that if your password is too short, this can happen. Try using a longer password.

  • Anndrufke2002

    my ipad wants the password because i cannot to the internet

  • Thghgh

    Restart your iPad

  • Laucer2000

     Hello, OK what if my password is suddenly not accepted, spoke to the telephone/DSL techs already and they say its all ok,..???

  • Monica Skop

    same with mine

  • Doodlex2

    So as smart as Apple is in developing pretty amazing technology & apps…they couldn’t foresee this problem? One of the big things about iPad’s is their portability. Nice of them to suggest solutions, but I have no idea how to do what is suggested above.  This iPad was a huge investment for me and I have frequent wireless troubles.  Am a very unsatisfied customer!

  • Doodlex2

    So as smart as Apple is in developing pretty amazing technology & apps…they couldn’t foresee this problem? One of the big things about iPad’s is their portability. Nice of them to suggest solutions, but I have no idea how to do what is suggested above.  This iPad was a huge investment for me and I have frequent wireless troubles.  Am a very unsatisfied customer!

  • Parishowardhall

    HI,  My ipad was syncing with my home wifi and one day i turned it on and wouldn’t! I have the right password etc.. but when i put it in it comes up with a message “Unable to join network” I have also tried to reset it and that doesn’t work either!

  • Chwong82

    If you have a laptop whic connect to Cable internet, just install ‘Connectify’ and share the internet..Solve the problem..

  • zeppellina

    I have had my ipad for one year now, and had no problems until the last ipad upgrade, and now my ipad says it is connected in `General settings` under wifi.. but my emailer says no connection, and my safari browser says not connected to the internet.
    This is really annoying as everything was fine before the last upgrade.
    I think this one is down to apple.. if anyone can help, please post your thoughts.
    I spoke to technical support at apple, and they suggested I reset under network settings..did this…no joy. For them to give any further assistance would cost £25.. which I think is a bit of a cheek, as this is starting to look like a “known” apple issue.

  • Asuatk

    same problem, at home ! But I can connect easily using my IPhone like a modem.

  • shwarger654

    i managed to fix this problem. I went out and bought myself a toshiba tablet. The ipad has sat in the corner of my desk ever since. the droid tab has had 0 issues (well, so far touch wood), and actually does useful stuff, like reads pdfs and, you guessed it, stays connected to my wifi!! this is one person who’ll never buy apple again. 

  • Sharon99199

    I want to throw my ipad out the window.  Every 5 minutes I have to turn wifi off and then back on to get a connection.  What a $700 pc of crap.

  • Dianey53

    i have a new iphone and now i cannot get on internet with my ipad2.  settings says its on. i have rebooted    unplugged   turned off  and shut down,  please help

  • Frank Stehl

    It’s not your iPad (which is not a PC!) it’s you… 

  • Frank Stehl

    please feel free to sent the “piece of crap” to me, instead of throwing it out the window. I’ll pay the shipping.. It would be a shame for the nice gadget.) 

  • Sswapna

    Hi,
    First lett me thank you for the info on this bloG.
    I got an iPad 2 from Canada. I live in India. Why does my iPad nota connect to my wi-fi without the vodafone network? Will I have to pay for the vodafone network? Can I change m network to another service provider?
    Thanks
    Swapna

  • KAP

    My Ipad 2 hooked up fine to my home wifi, then I bought an iphone 4s, now both are very slow to connect to home system. What can I do to fix this? I have adjusted brightness controls as stated in other posts on another site, no difference,

  • WhiskeyDix

    Thanks for the smug “oh holier than thou” response.
    It didn’t help at all.  My POS iPad 2 has the same issues.  I would like an answer, but I don’t care to send it to a useless POS like yourself who feels the need to insult others for no reason. 
    GFY!

  • Carol Thomas

    Tried all the “SOLUTIONS.” Nothing works. Will Apple give me a refund?

  • Louis Goodier

    The easiest way to solve this is to “forget the network” (press and hold where you see the network name), turn the wireless off then on again. Now reconnect and enter credentials again.

  • Marvin Boque

    wohoo! this actually works on me/… thanks!

  • lacinda1

    Louis Goodier…thank you, thank you, thank you… your suggestion for my wireless printing problems on my iPad 3 worked!!!!

About the author

John BrownleeJohn Brownlee is a Contributing Editor. He has also written for Wired, Playboy, Boing Boing, Popular Mechanics, VentureBeat, and Gizmodo. He lives in Boston with his girlfriend and two parakeets. You can follow him here on Twitter.

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Posted in How-To, iPad, News |