Apple Pay is a pretty seamless service for the most part — until you have to restore your iPhone, that is.
Over on the Apple Support Communities forum, a number of users are complaining that they’ve been unable to add credit cards back into Apple Pay after performing a factory restore — despite the fact that doing so should remove their cards completely.
When users try and reload their cards, they receive a message saying, “Could not add card. Try again later or contact your card issuer for more information.”
Users report trying everything up to an including downgrading to iOS 8.1.1, but with no luck. Currently the only solution appears to be a new iPhone. Fortunately, Apple doesn’t seem to be against this option: handing out either refurbished or new handsets to everyone affected if they go into their local Apple Store.
Apple is reportedly aware of the situation and is currently “gathering information” about it. Hopefully it’s a bug in the OS that can be sorted out in a future version. Otherwise it’s going to be a real pain for users — and a bit of negative publicity about Apple Pay that Apple really doesn’t need.
We’ll report updates if and when we hear them.
Via: 9to5Mac
