I don’t often read Windows sites, let alone link to them, and even then not when I think they’re rightly criticising Apple or Mac OS X. But in this case, I think it’s justified.
Ed Bott got a surprise when he upgraded to iTunes 8 on his PC running Windows Vista. Not only did he get iTunes 8, he also a QuickTime update – and that’s fine, because the installer told him that was going to happen, and he continued with the upgrade knowing what to expect.
Or so he thought.
But on further investigation (see the annotated gallery), it turned out that the upgrade process also installed a bunch of other things: Apple Mobile Device Support, Bonjour, and Mobile Me. And on top of those, a couple of drivers, one of which is a known cause of serious crashes.
Ed’s post isn’t a complaint about the software itself (although the crash-causing driver is a pretty annoying problem). What he’s most annoyed about is the manner in which it was installed. If Apple wanted to install all this extra stuff, it should at least have the courtesy to tell him so first.
This is precisely the sort of behavior that Microsoft, Real, and many other Windows software companies got into trouble over back in the 1990s and early 2000s. I can remember people getting hugely angry with Windows software that tried to sneak its way into your computer.
Perhaps Apple is doing it this way because it thinks Windows users are accustomed to it. But think how you’d feel if, next time you ran Software Update on your OS X Mac, it told you there was one upgrade available and then started to install six different things? Wouldn’t you be suspicious? Wouldn’t you be just a tad annoyed?Related