Dell’s Laptop Replacement Service Includes Free Pubes
Here’s a great story from the Consumerist about Dell’s hairy customer service. Guy sends his Dell laptop to Texas for replacement, the new machines comes back with pubes in the keyboard!
When I opened up the new laptop, I saw the screen was scratched and dirty, and the keyboard was covered in debris. Wait, not debris….what is that? HAIRS!? Not just any hairs – these could only be described as pubes. I hate to be so crude, but pubes are pubes. Not the incidental curly hair, but rather mini-tufts between the keys. My only guess is that Ron Jeremy was the previous owner.
Now that’s service.
Leander Kahney is the editor and publisher of Cult of Mac, and author of three books about technology culture: 
