Dell’s Laptop Replacement Service Includes Free Pubes

Here’s a great story from the Consumerist about Dell’s hairy customer service. Guy sends his Dell laptop to Texas for replacement, the new machines comes back with pubes in the keyboard!

When I opened up the new laptop, I saw the screen was scratched and dirty, and the keyboard was covered in debris. Wait, not debris….what is that? HAIRS!? Not just any hairs – these could only be described as pubes. I hate to be so crude, but pubes are pubes. Not the incidental curly hair, but rather mini-tufts between the keys. My only guess is that Ron Jeremy was the previous owner.

Now that’s service.

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About the author

Leander Kahney is the editor and publisher of Cult of Mac, and author of three books about technology culture: Inside Steve’s Brain, the New York Times bestseller about Steve Jobs; Cult of Mac; and Cult of iPod. Leander has written for Wired, MacWeek, Scientific American, and The Guardian in London. Follow Leander on Twitter @lkahney and Facebook.

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Posted in iPod | Tagged: Untitled |

http://www.catfancy.com miss_lain
No one is touching this one? I can’t blame you.
His laptop keyboard needed a trim, IOW. It’s funny and deplorable all at once. Maybe someone was on break with his computer. A very private break. Or more likely, a repair person installed a keyboard from another laptop model like his and slapped it in place and didn’t notice the keyboard sported a hairdo. I won’t imagine how a repeat call to Dell customer service about its hairy situation customer service would go. Hopefully, they had deactivated sticky keys (eeeewwww) before shipping it back.
Jason
WOW! Your laptop looks like my ex girlfriend from 1982