May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here and read our Mobile Management manifesto here.
SOTI provides an interesting mix of mobile device and PC management solutions. On the desktop, it offers Windows PC management as well as remote access and screen sharing tools useful to many help desks. From a mobile perspective, it provides a range features including device and app management. Its on-device software and SDK support a range of useful features for iOS devices including two-way chat with users and remote access options. MobiControl SDK also includes a file sync solution for managing content and internal enterprise app data on iPhones and iPads.
Type of solution(s): device, app, and information management
Platforms supported beyond iOS: Android, BlackBerry, Windows Phone, Windows PCs
Licensing Model: perpetual and recurring licensing options
Includes/Offers Maintenance Updates?: Required
Technical support options: 24/7
Deployment options: cloud service, on-premise software
Failover and load balancing options: supports server failover and load balancing
Scalability: supports multiple locations and location-specific administration
Directory system integration: Active Directory, Open Directory, LDAP
Administrative tool options: web/cloud, desktop app
Data export capabilities: device hardware, installed configuration profiles, location and usage tracking, installed apps, Exchange email status, data encryption level, passcode status
Expense management features: track carrier, alert on roaming
Device enrollment mechanism(s): website, iOS app
Support for secure/authenticated enrollment?: Yes
Security certificate features: Certificates for SCEP enrollment, Exchange, Wi-Fi, VPN
Remote/On Demand administrative actions: remove passcode, lock, wipe, push text message to device, two-way messaging, initiate remote access and control
App management options: push apps to device, enterprise app store with custom and public apps, Apple Volume Purchase Plan integration, app whitelist/blacklist options, admin alert on unapproved apps.