May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here and read our Mobile Management manifesto here.
FileWave is a new entrant into the mobile management space but a longtime player in many business and enterprise environments. FileWave offer multi-platform file and application deployment and licensing management for all desktop systems across an organization. The company has a very impressive track record for both IT-managed and self-service provisioning and deployment that has made it a solid enterprise solution for companies with Macs, Windows PCs, and Linux desktops. More recently, the company has begun offering iOS device management functionality. For Apple-oriented businesses, the combination of desktop and mobile device application management makes FileWave a choice well worth considering.
Type of solution(s): device and app management
Platforms supported beyond iOS: Mac, Windows, and Linux desktops
Licensing Model: perpetual and recurring licensing options
Includes/Offers Maintenance Updates?: Required
Technical support options: 12/5
Deployment options: on-premise software (Mac, Unix, Windows Server options)
Failover and load balancing options: N/A
Directory system integration: Active Directory, Open Directory, LDAP
Administrative tool options: desktop app
Data export capabilities: device hardware, installed configuration profiles, installed apps
Expense management features: track carrier
Device enrollment mechanism(s): website
Support for secure/authenticated enrollment?: Yes
Security certificate features: Certificates for SCEP enrollment, Exchange, Wi-Fi, VPN
Remote/On Demand administrative actions: remove passcode, lock, wipe
App management options: push apps to device, enterprise app store with custom and public apps, Apple Volume Purchase Plan integration.