Tangoe Delivers Solid iOS Management But Shines With Expense Management [Mobile Management Month]

Tangoe Delivers Solid iOS Management But Shines With Expense Management [Mobile Management Month]

Tangoe balances device management with cost management

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

Tangoe is a company with a long history of wired and mobile telecom expense management. The company offers incredible hand-on services for evaluating communications expenses and offering cost saving advice for small/mid-size businesses and large enterprises alike. Tangoe’s biggest advantage is that it offers real-time review of telecom bills tied to specific departments, users, and device – and that it uses that data to build a specialized telecom expense plan for its clients.  The company also offers a solid range of device and app management. However, Tangoe’s real-time expense management capabilities are the company’s signature features.

Company: Tangoe
Product(s): Tangoe
Type of solution(s): device, app, and expense management

Platforms supported beyond iOS: Android, BlackBerry, Symbian, webOS, Windows Mobile, Windows Phone

Licensing Model: perpetual and recurring licensing options
Includes/Offers Maintenance Updates?: Optional
Technical support options: 24/7

Deployment options: cloud service, on-premise Windows software

Failover and load balancing options: supports server failover and load balancing

Scalability: supports multiple locations and location-specific administration

Directory system integration: Microsoft Active Directory, LDAP

Administrative tool options: web/cloud

Data export capabilities: device hardware, installed configuration profiles, location and usage tracking, installed apps

Expense management features: track current carrier, alert on roaming, real-time mobile usage data, overall telecom and mobile telecom expense management tracking and savings advisement

Device enrollment mechanism(s): website, iOS app
Support for secure/authenticated enrollment?: Yes
Security certificate features: Certificates for SCEP enrollment, Exchange, Wi-Fi, VPN

Remote/On Demand administrative actions: remove passcode, lock, wipe

App management options: push apps to device, enterprise app store with custom and public apps, Apple Volume Purchase Plan integration, app whitelist/blacklist options, admin alert on unapproved apps

About the author

Ryan FaasRyan Faas is a technology journalist and consultant living in upstate New York who has written extensively about Apple, business and enterprise IT, and the mobile industry. In addition to writing for Cult of Mac, he is a contributor to Computerworld, InformIT, and Peachpit Press. In a previous existence he was a healthcare IT director as well as a systems and network administrator. Follow Ryan on Twitter and Google +

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