May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here and read our Mobile Management manifesto here.
Tangoe is a company with a long history of wired and mobile telecom expense management. The company offers incredible hand-on services for evaluating communications expenses and offering cost saving advice for small/mid-size businesses and large enterprises alike. Tangoe’s biggest advantage is that it offers real-time review of telecom bills tied to specific departments, users, and device – and that it uses that data to build a specialized telecom expense plan for its clients. The company also offers a solid range of device and app management. However, Tangoe’s real-time expense management capabilities are the company’s signature features.
Type of solution(s): device, app, and expense management
Platforms supported beyond iOS: Android, BlackBerry, Symbian, webOS, Windows Mobile, Windows Phone
Licensing Model: perpetual and recurring licensing options
Includes/Offers Maintenance Updates?: Optional
Technical support options: 24/7
Deployment options: cloud service, on-premise Windows software
Failover and load balancing options: supports server failover and load balancing
Scalability: supports multiple locations and location-specific administration
Directory system integration: Microsoft Active Directory, LDAP
Administrative tool options: web/cloud
Data export capabilities: device hardware, installed configuration profiles, location and usage tracking, installed apps
Expense management features: track current carrier, alert on roaming, real-time mobile usage data, overall telecom and mobile telecom expense management tracking and savings advisement
Device enrollment mechanism(s): website, iOS app
Support for secure/authenticated enrollment?: Yes
Security certificate features: Certificates for SCEP enrollment, Exchange, Wi-Fi, VPN
Remote/On Demand administrative actions: remove passcode, lock, wipe
App management options: push apps to device, enterprise app store with custom and public apps, Apple Volume Purchase Plan integration, app whitelist/blacklist options, admin alert on unapproved apps.