AirWatch Manages iPhone/iPad Devices, Apps, And Content [Mobile Management Month]

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AirWatch offers mobile device, app, and information management
AirWatch offers mobile device, app, and information management

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

AirWatch provides a full range of mobile management features and implements all of the iOS 4 and iOS 5 management and monitoring capabilities. The software integrates with a range of enterprise technologies including directory services. The service works with a wide range of clients including small and mid-size businesses, large and enterprise organizations as well as government agencies.

Company: AirWatch
Product(s): AirWatch
Type of solution(s): device, app, and information management

Platforms supported beyond iOS: Android, BlackBerry, Symbian, Windows Phone, Windows Mobile

Licensing Model: perpetual and recurring licensing options
Includes/Offers Maintenance Updates?: Included
Technical support options: 24/7 support

Deployment options: cloud service, on-premise software, and on-premise appliance

Failover and load balancing options: supports server failover and load balancing

Scalability: supports multiple locations and location-specific administration

Directory system integration: Microsoft Active Directory, Apple Open Directory, LDAP

Administrative tool options: web/cloud

Data export capabilities: device hardware, installed configuration profiles, usage and location, installed apps

Expense management features: track current carrier, alert on roaming, track data and voice usage

Device enrollment mechanism(s): website, email, SMS, iOS app
Support for secure/authenticated enrollment?: Yes
Security certificate features: Certificates for SCEP enrollment, Exchange, Wi-Fi, VPN

Remote/On Demand administrative actions: remove passcode, lock, wipe, push text message

App management options: push apps to device, enterprise app store with custom and public apps, Apple Volume Purchase Plan integration, admin alert for unauthorized app install