Apple has emailed a number of developers who scrambled to purchase tickets for its Worldwide Developers Conference this June to tell them that their order has been cancelled. Anyone who purchased more than one $1,600 ticket on their credit card is likely to find that their order is “not eligible,” but a phone call to the Cupertino company could rectify the issue.
The problem stems from Apple’s no transfer policy for WWDC 2012 tickets, which prevents people from purchasing them at $1,600 and then selling them on for a huge profit. With tickets gone in less than two hours this year, ticket touting was likely to become big business.
To prevent it, Apple has been canceling all orders that apple for more than one ticket on the same credit card. The problem is, this prevents genuine customers from purchasing additional tickets for their friends or colleagues, and more importantly, it prevents businesses from purchasing tickets in bulk for their employees.
However, Apple realizes that there are customers who have a genuine need for more than one ticket. Some devlopers who had their orders cancelled were able to get them reinstated again by calling Apple and explaining the situation. One wrote on Twitter:
Apple are reinstating them if a company is booking multiple on the same card but for different people.
If you’re not a company, you may have a hard time convincing Apple that your extra ticket is for a friend and not for sale on eBay. But it’s still worth a shot.
- Via The Next Web