Apple Gets Sued in Australia Because New iPad Doesn’t Support 4G Down Under

Apple Gets Sued in Australia Because New iPad Doesn’t Support 4G Down Under

The new iPad promises to deliver 4G connectivity in Australia... but it's not compatible with Australia's 4G networks.

Well, it seemed like only a matter of time before Apple’s promises of 4G data on its new iPad got the company into trouble. Australia’s competition watchdog is now threatening to sue the Cupertino company over its ‘misleading’ advertising for the new device, which can actually only connect to 4G LTE networks in the U.S.

In other countries, 4G networks are not available, or they use cellular frequencies that the new iPad does not support. But Apple continues to advertise the feature. According to the Australian Competition and Consumer Commission (ACCC), this “represents to Australian consumers that the product, with a SIM card, [can] connect to a 4G mobile data network in Australia, when this is not the case.”

The ACCC has promised to file an application in the Federal Court in Melbourne tomorrow at 9:30 a.m. (AEDT), seeking ”injunctions, pecuniary penalties, corrective advertising and refunds to consumers affected,” according to News.com.au.

It’s not just Australian customers were are affected by this, either. In Europe, where 4G networks are scheduled to begin their rollout later this year, carriers are expected to use the 800MHz, 1800MHz, and 2600MHz cellular bands. However, the new iPad only supports the 700MHz and 2100MHz LTE bands.

Apple was “unavailable” for comment this morning.

Thanks for the tip, Shaun!

Related
  • conjugatedverb

    I hope that Australia does realize there is fine print to everything.

    “The new iPad supports fast cellular networks the world over — including 4G LTE networks in the U.S. and Canada.2 So you can browse the web, stream content, or download a movie at blazing-fast speeds. It also works on GSM/UMTS worldwide network technologies including HSPA, HSPA+, and DC-HSDPA — the fastest 3G networks out there. You’ll see downlink speeds up to 42 Mbps with DC-HSDPA and up to 21.1 Mbps with HSPA+.3″

    This information is directly below the ad. If Australia wanted a piece of the pie it was late the the game. Sorry Australia. You loose this time. Good thing your still beautiful.

  • Nicholas Randio

    They said right in the keynote what bands it supports. Sorry Aussies, doesn’t sound like you have much on this one

  • Andrew John

    @conjugatedverb

    “loose” REALLY? I think you’re looking for the word LOSE, like in LOSER. So you understand Australian consumer law then? No? Then STFU. Apple shouldnt have added LTE compatibility on any of it’s advertising no matter how many disclaimers the write in tiny print. It is against Australian consumer law to have any ambiguous or misleading advertising connected to any product. Apple should have dropped all talk of 4G or LTE on it’s Oz advertising. Sorry mate, you “loose”. Ha ha.

  • mag57l

    Apple has now backed down on this one as they know they will lose. They are now offering a full refund to people who have bought a device thinking it would connect to Australian 4g networks

  • mag57l

    “The new iPad supports fast cellular networks the world over”

    What in the US and Canada. Last time i looked thats not the world over………..

About the author

Killian BellKillian Bell is a freelance writer based in the UK. He has an interest in all things tech, but most enjoys covering Apple, anything mobile, and gaming. You can follow him on Twitter via @killianbell, or through his website.

(sorry, you need Javascript to see this e-mail address)| Read more posts by .

Posted in News, Top stories | Tagged: , , , , , , , , , , |