Exploding iPhones? Not Our Fault, Apple Says

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Apple denied claims that faulty iPhones overheat and explode, saying the shattered, spattering phones that launched a government investigation in the EU are few and not due to a systematic problem.

“To date, there are no confirmed battery overheating incidents for iPhone 3GS and the number of reports we are investigating is in the single digits,” Apple said in a statement to AFP.
“The iPhones with broken glass that we have analyzed to date show that in all cases the glass cracked due to an external force that was applied to the iPhone,” the company added.

So far, 11 cases of snap, crackle and pop iPhones have been reported in France, plus one of an iPod in Britain. Another case surfaced today, with a Belgian teen’s iPhone which reportedly went flambĂ© causing him severe headaches afterwards.

This is the first statement Apple has made since the EU launched a safety investigation Aug. 18.

Herve Novelli, secretary of state for trade and consumer affairs, said he would question Apple’s Michel Coulomb about the “causes of the implosion of these devices and eventual measures they could take,” according to AP.

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About the author

nicole_martinelli

Nicole Martinelli is a San Francisco native who has lived in Milan and Florence, Italy. She's written for Wired.com, The New York Times and Newsweek. You can find her on Twitter , Facebook and Google+.

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  • Patrick

    I am reminded of the “Caynonaero” that Krusty the Clown shilled for…..line 12 specifically

    Can you name the truck with four wheel drive,
    Smells like a steak, and seats thirty five?
    Canyonero! Canyonero!
    Well, it goes real slow with the hammer down
    It’s the country-fried truck endorsed by a clown
    Canyonero! Canyonero!
    Hey, hey!
    Twelve yards long, two lanes wide,
    Sixty five tons of American pride!
    Canyonero! Canyonero!
    Top of the line in utility sports,
    Unexplained fires are a matter for the courts!
    Canyonero! Canyonero!
    She blinds everybody with her super high beams
    She’s a squirrel-squashin’, deer-smackin’ drivin’ machine
    Canyonero! Canyonero! Canyonero!
    Whoa, Canyonero! Whoa!

  • jetfuellatte

    @NicoleIMartinelli – I think you meant “systemic problem” not “systematic problem.”