Lowe’s Creates MyLowes iPhone App for Customers, Employees

Lowe’s Creates MyLowes iPhone App for Customers, Employees

Lowe’s, the nationwide chain of handyman havens, is planning a new tool for the do-it-yourself consumer: an iPhone app able to store your home’s layout along with all the items needed for that weekend project. Meanwhile, 42,000 Lowe employees will get iPhone 4s enabling them to take customer orders and answer questions.

The MyLowe’s app, set to be available in October, will let customers “monitor transactions, create room-by-room profiles of their homes and plan projects with store employees,” Bloomberg reports. Each store will receive about 25 iPhone 4s, which will replace the traditional scanners.

Although the move is meant to keep up with home-improvement leader Home Depot, the introduction of iPhones is more than usual competition. “Forget about the competition, we are playing catch-up with the customer psyche,” Lowe’s Chief Information Officer, Mike Brown, told the news site.

In 2010, Home Depot spent $60 million on handheld devices from Motorola and the creation of the MyHomeDepot.com site. To keep up with the flood of Lowe’s customers prowling with iPhones and iPod touch’s the company plans to upgrade its stores, bolstering the available bandwidth and introducing Wi-Fi.

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  • Andres

    Could the authors do us all a favor and maybe throw a damn apostrophe in there when using iPhone 4 in a plural sense? I’m getting sick of constantly having to abort my pants rocket because of your grammatical Ineptitude.

  • dcj001

    Could Andres V do some research into whether or not an apostrophe is appropriate before suggesting that grammatical ineptitude exists?

About the author

Ed SutherlandEd Sutherland is a veteran technology journalist who first heard of Apple when they grew on trees, Yahoo was run out of a Stanford dorm and Google was an unknown upstart. Since then, Sutherland has covered the whole technology landscape, concentrating on tracking the trends and figuring out the finances of large (and small) technology companies.

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